University of Arkansas System Division of Agriculture · 1 day ago
Technical Support Specialist - Field Operations
Fayetteville, AR
Full-time
Onsite
Mid, Senior LevelUniversity of Arkansas System Division of Agriculture is seeking a Technical Support Specialist for Field Operations. This position provides leadership and coordination of computer and technology support services across the Division of Agriculture, overseeing the reliable operation of hardware, software, and networks while managing end-user support operations.
Education
Responsibilities
The position delivers high-quality customer service and training to faculty, staff, and stakeholders, while also supervising and mentoring technical support staff
Additional responsibilities include serving as a primary contact for technical issues, implementing technology solutions to meet research and Extension needs, ensuring compliance with institutional and state policies, and researching emerging technologies to recommend improvements
Qualification
Required
Leadership and coordination of computer and technology support services
Oversight of reliable operation of hardware, software, networks, and specialized research equipment
Management of end-user support operations
Coordination of repairs and upgrades
Maintenance of comprehensive technical documentation
Delivery of high-quality customer service and training to faculty, staff, and stakeholders
Supervision and mentoring of technical support staff
Serving as a primary contact for technical issues
Implementation of technology solutions to meet research and Extension needs
Ensuring compliance with institutional and state policies
Researching emerging technologies to recommend improvements
Company
University of Arkansas System Division of Agriculture
The Division of Agriculture is a separate campus-level entity of the U of Arkansas System.
Founded in 1959
501-1000 employees
H1B Sponsorship
University of Arkansas System Division of Agriculture has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (20)
2023 (21)
2022 (15)
2021 (10)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$0.13MKey Investors
"US Department of Commerce, Economic Development Administation"
2023-09-28Grant· $0.13M
Leadership Team
Chris Lee
Chief Information Officer
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