Truist · 12 hours ago
TMG Support & Implementation Specialist
Memphis, TN
Full-time
Onsite
Entry Level
2+ years expTruist Bank is a financial institution seeking a TMG Support & Implementation Specialist. The role involves managing daily service and support needs of clients, implementing new Treasury services, and ensuring high-quality communication with clients in a fast-paced environment.
BankingFinanceFinancial Services
Responsibilities
Work directly with clients to support standard product usage, problem research and resolution, access issues, technical support, and transaction needs
Manage daily operational tasks including cash positioning and ACH exception transaction decisions
Manage positive pay review, exceptions management (including internal research and support and direction of client research and actions), and exception decisions to prevent client and /or bank financial loss
Manage basic implementations of treasury services and develop project plans for the implementation of Treasury services, including gathering technical information from the client; coordinating and monitoring the project internally; working with programmers, product managers, and service delivery personnel; managing client expectations; completing implementation forms and related documentation; assuring client delivery of agreements, acceptance sign-offs and test files; resolving project delays; installing software; training users; and following up with the client post implementation
Excel in a fast-paced multi-tasking role with a high degree of quality and accuracy
Daily high-quality telephone and e-mail communications with clients and operational areas of bank
Qualification
Required
One or more years supporting and implementing treasury products and services or comparable experience
Two or more years of customer service and support in a financial environment
High school diploma
Excellent verbal and written communication skills
Ability to multitask, shifting regularly between client support and operational tasks
Ability to operate at a high level of quality in a fast-paced environment
Strong PC skills including Word and Excel
Preferred
Associates or College degree
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
2026-01-16
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