Elevate Digital · 17 hours ago
Implementation Manager (SAAS)
Elevate Digital is seeking a Customer Success & Implementation Manager to oversee implementations for a proprietary SAAS Platform in the automotive industry. The role involves managing the implementation process from start to finish and ensuring customer success through effective communication and support.
Management Consulting
Responsibilities
Experience working with technology in the automotive industry
Experience overseeing SAAS implementations from beginning to end, through support phase
Ability to work in a start-up environment
Excellent client-facing communication
Qualification
Required
3+ years of experience in implementation, onboarding, or customer success within automotive, lending, or insurance technology environments
Strong technical aptitude and process management skills, with a hands-on approach to execution
Excellent communication and client-facing presence, comfortable leading calls, demos, and trainings
A passion for helping customers succeed through technology adoption and measurable business outcomes
Preferred
Experience working with technology in the automotive industry
Experience overseeing SAAS implementations from beginning to end, through support phase
Ability to work in a start-up environment
Excellent client-facing communication