AMP · 8 hours ago
Site Reliability Engineer
United States
Full-time
Remote
New Grad, Entry Level
$100K/yr - $120K/yrAMP is applying AI-powered sortation at scale to modernize the world's recycling infrastructure. The Site Reliability Engineer will ensure AMP's technology operates smoothly, supporting hundreds of robotic systems and developing tools for increased software observability.
Artificial Intelligence (AI)Machine LearningRecyclingRoboticsWaste Management
Responsibilities
Triage and respond to tickets, adhering to SLAs from 9:00am - 5:00pm in the Eastern Time Zone
Participation in the rotation of pager duty as we establish 24/5 escalation support for the facilities
Provide support for CoreTech devices including commissioning support, software upgrades, tooling maintenance, and troubleshooting
Troubleshoot operating system, on-prem hardware, networking, container, and application issues to the point of mitigation, resolution, or hand-off. All devices are on-prem in AMP facilities
Maintain and extend documentation for the engineering support process
Help define improvements to the Jira ticketing system for ease of use and analytics tracking
Development tasks will be focused on increasing observability of software issues and creating mitigation tools to leverage when the software issues present
When subject matter experts are called upon in escalations, it will be the job of this role to take those lessons learned and turn them into tools enabling facilities to better self-serve
Qualification
Required
Strong technical communication skills for collaborating with the rest of the software team through ticket escalations
Strong interpersonal skills for communicating with individuals in industrial environments experiencing downtime issues that can be overwhelming
Experience troubleshooting Linux systems
Desire to learn and gain experience writing code, including professional software engineering practices like coding standards, code reviews, source control management, build processes, testing, and operations
The growth of facilities requires this role to become more efficient over time
Proficiency managing task level scoping for yourself under a sprint based or kanban methodology
Passion for green technology and emissions reduction
Preferred
Real world experience with deployed hardware
Experience with Docker or similar technologies
Experience troubleshooting to minimize mean time to recovery in downtime situations
Comfort with reactive multitasking and rapid reprioritization
Benefits
Medical - The company covers between 77% to 100% of the premium for Cigna medical healthcare plans depending on the selection.
Dental, Vision, Short-Term and Long-Term Disability
Life Insurance: The company covers the cost of Basic Life / AD&D 1 x Salary, option to purchase additional through New York Life
Benefits start the day you start
HSA Eligible Health Plans, Company Monthly Contributions!
401(k) retirement plan (non-matching)
FTO - Flexible Time Off
6 Accrued Sick Days
Eight (8) paid holidays
Company
AMP
AMP utilizes AI-powered sortation to enhance recycling efficiency and reduce costs.
Founded in 2015
51-200 employees
H1B Sponsorship
AMP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageTotal Funding
$266.07MKey Investors
Congruent VenturesMicrosoft Climate Innovation FundCongruent Ventures,Wellington Management
2024-12-05Series D· $91M
2023-05-09Series C· $8M
2022-11-02Series C· $91M
Leadership Team
Matanya Horowitz
Founder & CTO
Jon Gertsmeier
National Sales Director
Recent News
globalventuring.com
2025-12-30
2025-12-03
Company data provided by crunchbase