H.W. Kaufman Group · 1 day ago
Atlassian Systems Administrator
United States
Full-time
Remote
Senior Level
5+ years expH.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. They are seeking a senior individual contributor responsible for the administration, optimization, and operational reliability of the Atlassian Cloud ecosystem, including Jira and Confluence. The role involves complex configurations, automation, governance, and integrations across various Atlassian products.
Financial ServicesInsuranceProfessional Services
Hiring Manager
Christine Conrad
Responsibilities
Partners closely with development and IT service teams and ensures platforms align with Agile methodology delivery practices
Responsible for the creation and/or review of company managed projects, team managed projects, different schemes in Jira, workflows, creation of templates for reuse, permissions management, and the creation of supporting documentation for Atlassian products
Work collaboratively with cross-functional teams making best recommendations for and setting up Confluence Spaces, Jira Projects, and customizing Jira Service Management instances
Looks for innovative approaches, processes, and technologies to improve the Atlassian experience at H. W. Kaufman Group
Constant learner staying current with new Atlassian products and releases with an eye towards continuous improvement
Provide mentorship, guidance, and training to Atlassian users and other Administrators
Qualification
Required
Bachelor's degree in computer science, Information Systems, other related fields, or equivalent work experience
5+ years' experience with Cloud Systems Administration
Deep hands-on expertise and the ability to design scalable solutions, mentor junior administrators, and proactively improve platform performance, security, and user experience
Understand both Scrum and Kanban project management frameworks
Knowledgeable with Jira Cloud, Jira Cloud Team-Managed and Company managed projects, Confluence Cloud, Jira Service Management Cloud, Atlassian Guard and Guard Premium
Experience administering Tier 1 enterprise applications
Working knowledge of IT Change Management processes
Ability to troubleshoot complex configurations and integrations in a Cloud environment
Software Development Life Cycle (SDLCs) - Scrum, Kanban, Lean (plus)
Computer Application Skills - MS Office Suite, Lucid Suite, Edge and Chrome browsers
Possess excellent verbal and written communication skills
Preferred
Atlassian Certifications (nice to have)
Bitbucket Cloud (nice to have)
HTML, CSS, RegEx (nice to have)
Insurance industry experience (nice to have)
Java (nice to have)
Company
H.W. Kaufman Group
At H.W. Kaufman Group, we are committed to providing unsurpassed service to insurance brokers, agents and carriers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Heckman
Executive Vice President, Chief Financial Officer
Christine Tricoli
Corporate Senior Vice President and Chief Human Resources Officer
Recent News
Coverager - Insurance news and insights
2025-03-12
Company data provided by crunchbase