Urban League of Portland · 8 hours ago
Housing Program Manager
USA
Full-time
Hybrid
Mid, Senior Level
$82K/yr - $95K/yr
3+ years expUrban League Of Portland is one of the oldest African American service organizations in the region, dedicated to empowering communities. The Housing Program Manager will implement and manage a supportive housing program aimed at enhancing housing stability for the Black Community, while building partnerships and overseeing program operations.
EducationEmploymentHealth CareNon Profit
Responsibilities
Identify, develop, maintain, and expand partnerships in the public and private sectors with jobs/careers resource providers, business owners, trainers, vendors, and employers in support of a comprehensive culturally specific program and successful grant applications
Attend networking, meetups, community events, and other events in support of the Supportive Housing Program and overall local affordable housing resource development
Provide oversight periodic partnership appreciation and/or engagement activities
Work with Development and Leadership to market housing programs to potential employers and as part of our integrated service model
Ensure that partnerships provide viable employment opportunities for workable participants in Urban League of Portland programs
Liaison with Urban League leadership to determine the alignment of services and facilitate the process on behalf of workforce programs
Work closely with identified employers to maximize career opportunities, retention, and success or Urban League of Portland program participants
Network in the public and private sectors to promote awareness of the Supportive Housing Program and other housing programs to enhance and/or expand the program’s reputation and partnership portfolio
Contribute to the overall agency efforts by completing other duties as assigned
Research and be knowledgeable in housing first best practices, the goals and history of Joint Office of Homelessness Services and other local funders, the racial disparities of climate change impact, national and local Black housing trends, local and national trends in homeless crisis, and other information necessary to operate programs
Lead and monitor all aspects (outline, staffing plan, curriculum, project schedule, budget, collaborative partnerships, employment partners, etc.) of Supportive Housing and other housing programs focused on direct service case management to Urban League participants into living-wage careers and permanently supportive housing
Create, present for internal review, monitor, and/or maintain all Supportive Housing and other program budgets, applicable reporting, applicable program forms and other documentation
Provide support to managers for supervision and evaluation of housing leads and supervisory staff, including assessing their intensive case management, information and assistance, outreach, and strengths bases management
Work with supervisors to develop staffing schedules, arrange coverage, provide oversight to engagement strategies, and help staff alleviate barriers for clientele
Provide safety training for staff, help develop and reassess safety policies
Staff challenging cases with individual case managers and providing coaching on techniques and approaches to providing client services
Conduct recruitment in alignment with staffing plan, onboard, and ensure the success of program staff
Manage day-to-day activities of program staff and ensure compliance with program requirements
Prepare and ensure compliance with individual staff work plans
Monitor attendance, review, and approve all timesheets and leave requests, and ensure overall coverage of all Housing Programs
Prepare and present staff performance reviews
Represent Urban League on internal and external housing-specific committees, consortiums, program specific meetings, and leadership teams
Facilitate Housing Department staff one-on-one meetings, program-specific meetings, and department meetings
Monitor and ensure consistent case management data entry in the agency CRM tool
Conduct regular programs, file, and case plan audits ensuring a high level of service
Qualification
Required
Demonstrated commitment to serving African American communities in Oregon & SW Washington
Experience supervising or managing high-performing teams
Must have access to a vehicle for periodic use, in-state insurance with your name on the policy, and a valid Oregon state license, active for at least one year with an acceptable driving record
Strong management and supervision skills
Interpersonal, organizational, and time-management skills
Knowledge of local community resources
Partnership development experience
Interest in helping to empower Black communities
Oversight of the provisions and requirements of the HUD and other funding
Reflective supervision to direct service team of 8 (not to exceed 10)
Collaboration with all Urban League departments in support of integrated services
Financial tracking and assistance with program budgeting
Knowledge and understanding of structural racism and Anti-Blackness as it relates to housing
Strong leadership and organizational skills
Ability to balance competing job requirements while maintaining a high level of professionalism
Ability to understand the business processes and culture of non-profit, private, public, and for-profit partners and clients
Experience or deep knowledge and understanding of culturally specific services in the Black/African American community
Effective verbal and written communication skills; and excellent attention to detail and follow-through
Flexible approach to connecting and building rapport with participants, staff, leadership, and community
High energy and motivation to help Urban League colleagues, program staff, and participants succeed
Ability to work effectively as part of a team as well as independently
Excellent communication skills and ability to market Housing programs to potential participants and new and existing employer partners
Ability to establish rapport and relate sensitively to a multiracial and multicultural group with a wide variety of demographics while maintaining the confidentiality of sensitive information
Working knowledge of Microsoft Office Suite
Ability to effectively manage time, resources, and competing deadlines to meet program needs and requirements; and ability to read, analyze and interpret information
Availability to work a flexible schedule including evenings and weekends as required
Ability to present a positive and professional image to clients, staff, and community through appropriate dress
Ability to use basic office equipment, telephone, copy machine, fax machine, and computer
Ability to sit, stand, walk, drive, talk on the phone and/or use the computer for long periods of time
Ability to travel from various locations and worksites during the workday
Ability to occasionally lift 20 pounds and transport around worksites
Preferred
Grant writing knowledge
Bachelor's degree or 3+ years of paid work experience in a relevant field
Professional, personal, or volunteer experience with Black communities
Benefits
Employee-paid health, vision, and dental insurance for the employee at 100% plus 100% coverage for families with HMO plans.
PPO plans start at $29.89 per individual plan.
21 days of PTO in your first year
12 paid holidays
Disability insurance
Employee assistance program
Life Insurance
The ability to plan and volunteer in engaging community events.
The ability to serve your community through a culturally specific lens.
Company
Urban League of Portland
The Urban League of Portland is an NGO that empowers African-Americans to achieve equality in education, employment, and quality of life.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nkenge Harmon Johnson
President and Chief Executive Officer
Recent News
2025-03-27
Seattle TechFlash
2025-03-26
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