Noblesoft Technologies · 1 day ago
L3 Support Engineer (Cisco WSA) : Dearborn, MI : W2 Only
Dearborn, MI
Contract
Onsite
Senior LevelNoblesoft Technologies is seeking an L3 Support Engineer specializing in Cisco WSA. The role involves leading Level-3 troubleshooting of network and security incidents, managing and optimizing network security platforms, and contributing to the design of scalable network architectures.
SoftwareSupply Chain Management
No H1B
Responsibilities
Lead Level‑3 troubleshooting of network and security incidents across a global enterprise environment
Manage, configure, and optimize firewalls, VPN solutions, secure web gateways, and network security platforms
Oversee complex changes, migrations, and upgrades while ensuring minimal service impact
Provide SME‑level support for routing, switching, wireless, load balancing, and security infrastructure
Contribute to the design and deployment of scalable network architectures
Evaluate new technologies and recommend platform improvements
Work closely with peers and cross‑functional teams to maintain a secure and resilient network environment
Create and maintain high‑quality technical documentation, network diagrams, SOPs, and RCA reports
Ensure compliance with security best practices, operational standards, and enterprise policies
Qualification
Required
Lead Level‑3 troubleshooting of network and security incidents across a global enterprise environment
Manage, configure, and optimize firewalls, VPN solutions, secure web gateways, and network security platforms
Oversee complex changes, migrations, and upgrades while ensuring minimal service impact
Provide SME‑level support for routing, switching, wireless, load balancing, and security infrastructure
Contribute to the design and deployment of scalable network architectures
Evaluate new technologies and recommend platform improvements
Work closely with peers and cross‑functional teams to maintain a secure and resilient network environment
Create and maintain high‑quality technical documentation, network diagrams, SOPs, and RCA reports
Ensure compliance with security best practices, operational standards, and enterprise policies
Cisco ASA (advanced configuration, troubleshooting, migration)
Palo Alto Firewalls (policy design, NAT, security profiles, Panorama)
Cisco AnyConnect VPN
Palo Alto GlobalProtect
Zscaler Internet Access (ZIA) / ZPA
IPS Platforms (Cisco / Palo Alto / other enterprise IPS)
Cisco Web Proxy
Palo Alto Prisma Access
IPsec & GRE Tunnels (build, troubleshoot, optimize)
Proficiency in OSPF and BGP (enterprise routing, traffic engineering)
Catalyst Switches: 3850 / 9300 series (MPN switches), 9400 series (MDF – Standalone & Stackwise Virtual)
Cisco ASR Routers
Strong analytical and diagnostic skills with the ability to resolve complex issues under pressure
Excellent communication skills; ability to interface with senior stakeholders and cross‑functional engineering teams
Experience managing large‑scale enterprise networks with global users
Ability to work independently with minimal oversight while handling critical escalations
Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
Preferred
Relevant certifications preferred: CCNP / CCIE (R&S, Security), PCNSE (Palo Alto), F5 Certifications, Zscaler ZIA/ZPA Certifications
Cisco ACI (fabric operations, policy design)
Cisco SD‑WAN (cEdge)
Cisco Wireless LAN Controllers (5508, 5520, 9800)
Cisco Catalyst Center (formerly DNAC)
Cisco Identity Services Engine (ISE)
F5 Load Balancers (LTM, GTM, iRules)
TCPWave DNS/DHCP/IPAM
Company
Noblesoft Technologies
Noblesoft Technologies Inc, an Inc 500 company, is a custom software solutions provider with market presence in USA, Mexico, India and UK.
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Venkat Yerubandi
CEO
Company data provided by crunchbase