TRISTAR Insurance Group · 20 hours ago
Property, Auto & Casualty Claims Supervisor
TRISTAR Insurance Group is seeking a Property, Auto & Casualty Claims Supervisor to provide oversight and leadership to a team of claims adjusters. This role involves managing property, automobile, and liability claims, ensuring efficient and compliant resolution from initial review through final resolution.
Financial ServicesInsuranceRisk Management
Responsibilities
Oversee team that will review and interpret coverage, process, and conclude assigned claims including investigation and evaluation of Property, Auto and/or General Liability Casualty Claims
Oversee teams’ direction of outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion
Maintain an ongoing diary
Continually assess adjusting oversight of exposure and evaluate for accurate reserves and settlement recommendation
Approve Loss Reports providing thorough analysis of coverage, liability, and damages
Ensure team Subrogation and/or risk transfer exists and initiate recovery efforts
Ensure team achieves success when tracked against specific KPI measurements
Provide outstanding service to the client
Qualification
Required
At least three years of Automobile Supervision experience required
Knowledge of claims handling concepts, practices, and techniques, including but not limited to coverage issues, litigation management and product line knowledge
Demonstrated verbal and written communications skills
Demonstrated advanced analytical, decision-making and negotiation skills
Computer proficiency
Bachelor's degree in a related field (preferred); seven (7) years related auto and general liability experience; or equivalent combination of advanced education and experience
A minimum of three years' supervisory experience is also required
Technical knowledge of statutory regulations
Ability to work on a diary system, prioritize tasks and meet strict deadlines
Strong analytical skills
Proficient in Word and Excel
Excellent written and verbal communication skills, including conveying technical details to claimants, clients, Supervisor reports and staff
Ability to manage employees of various skill levels
Excellent interpersonal skills
Candidate must have adjuster licenses and be willing to obtain the NY license if they do not already have one
Preferred
Ability to communicate effectively and clearly, both orally and in writing
Ability to manage relationships in a fast-paced environment, while demonstrating problem solving and decision-making skills to collaborate with customers
Good analytical abilities to review, exercise judgment and evaluate claims to make sound decisions with a minimal amount of supervision
Excellent customer service skills
An understanding of the litigation process and case valuation in multiple jurisdictions
Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense
An ability to handle assigned claims following company guidelines and industry best practices with a minimal amount of supervision
Time management skills, organizational skills, and ability to prioritize issues and tasks
Ability to effectively operate computer equipment and applications
Independence, flexibility, and creativity