Software Technology Inc. · 17 hours ago
Help Desk Analyst
Indianapolis, IN
Contract
Onsite
New Grad, Entry LevelSoftware Technology Inc. is focused on supporting public health initiatives, and they are seeking a Help Desk Analyst to ensure accurate data entry and provide exceptional customer service. The role involves assisting healthcare providers and public health staff in resolving system-related issues and maintaining reliable health data.
ConsultingInformation Technology
Hiring Manager
Sreeja Rao
Responsibilities
Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality
Investigate and resolve duplicate patient records and incorrect merges in the immunization registry
Utilize data tools and matching algorithms to identify and correct data integrity issues
Document all support interactions in the ticketing system and maintain accurate logs
Provide guidance to users on best practices for data entry and record management
Assist in testing system updates and enhancements
Qualification
Required
Strong background in data entry
Exceptional customer service skills
Attention to detail to maintain clean, reliable health data
Excellent communication skills
Problem-solving abilities
Commitment to supporting public health systems and workflows
Company
Software Technology Inc.
Software Technology, Inc.
Founded in 2004
201-500 employees
H1B Sponsorship
Software Technology Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (8)
2022 (11)
2021 (11)
2020 (15)
Funding
Current Stage
Growth StageCompany data provided by crunchbase