Vaisesika · 18 hours ago
IT Infrastructure & Support Specialist
Kenosha, WI
Contract
Onsite
Entry, Mid Level
2+ years expVaisesika is seeking an IT Infrastructure & Support Specialist responsible for the efficient operation, security, and maintenance of the company’s IT infrastructure. The role includes troubleshooting, IT support for end users, vendor coordination, and proactive assessment of technical solutions before purchase.
Cloud ComputingConsultingInformation TechnologySoftware
Hiring Manager
Reshmi Amruth
Responsibilities
Manage, monitor, and maintain servers, network devices, storage systems, virtualization environments, and core IT services
Configure and support on-premise and cloud-based infrastructure (e.g., Microsoft 365, Azure, AWS, VPNs, Active Directory)
Ensure availability, performance, and capacity planning for critical IT systems
Provide Level 1 and Level 2 support to internal users, including hardware, software, and connectivity issues
Diagnose, resolve, and document technical problems promptly, escalating where necessary
Install, upgrade, and configure workstations, laptops, mobile devices, and business applications
Liaise with software and hardware vendors regarding contracts, maintenance, troubleshooting, and escalations
Coordinate delivery and implementation activities with third-party providers
Evaluate vendor proposals to ensure compliance with technical and business requirements
Conduct technical evaluations on new IT assets, tools, and services
Provide recommendations based on performance, security, scalability, and cost considerations
Support budget planning through BOM creation, costing estimates, and licensing evaluations
Assist in enforcing IT security best practices, including patching, endpoint protection, backups, and access controls
Contribute to compliance with internal policies and industry standards (e.g., ISO 27001, GDPR)
Support incident response and risk mitigation activities
Qualification
Required
Proven experience in IT infrastructure management and user support (typically 2–5 years)
Strong knowledge of networks (TCP/IP, DNS, DHCP, VLANs, firewalls, Wi-Fi solutions)
Experience with Windows Server, Active Directory, MS Exchange / MS 365, endpoint management tools
Troubleshooting skills in hardware, software, and network environments
Ability to manage relationships with external vendors
Company
Vaisesika
Vaisesika is a technology solution and consulting services company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Arun K J
CEO & Founder
Company data provided by crunchbase