Helpdesk Data Entry Analyst jobs in United States
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OP Consulting Group LLC · 15 hours ago

Helpdesk Data Entry Analyst

positionIndianapolis, IN
timeFull-time
remoteHybrid
seniorityMid Level
date4+ years exp

OP Consulting Group LLC is dedicated to supporting public health initiatives, and they are seeking a Helpdesk Data Entry Analyst to ensure accurate and timely data entry while providing exceptional customer service. The role involves assisting healthcare providers and public health staff in resolving system-related issues and maintaining reliable health data.

ConsultingInformation TechnologyStaffing AgencyTraining
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H1B Sponsor Likelynote

Responsibilities

Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality
Investigate and resolve duplicate patient records and incorrect merges in the immunization registry
Utilize data tools and matching algorithms to identify and correct data integrity issues
Document all support interactions in the ticketing system and maintain accurate logs
Provide guidance to users on best practices for data entry and record management
Assist in testing system updates and enhancements

Qualification

Data entryCustomer serviceAnalytical skillsDeduplication toolsTicketing systemsImmunization systemsHIPAA knowledgeCommunication skillsProblem-solvingAttention to detail

Required

Experience in a helpdesk or healthcare support role - Required - 4.5 Years
Experience with deduplication tools, data matching, or record linkage techniques - Required - 4.5 Years
Excellent communication and customer service abilities - Required
Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite - Required
Strong analytical and problem-solving skills - Required

Preferred

Familiarity with immunization information systems - Highly desired
Experience working with state or local public health departments - Nice to have
Understanding of HIPAA and data privacy regulations - Nice to have

Company

OP Consulting Group LLC

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OP Consulting Group LLC, based in Michigan, USA, is a company owned and operated by women.
dateFounded in 2020
location
Okemos, Michigan, USA
people-size11-50 employees
web-link
https://www.opconsultinggroup.com

H1B Sponsorship

OP Consulting Group LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)

Funding

Current Stage
Early Stage

Leadership Team

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Venkata Surapaneni
Founder
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Company data provided by crunchbase