Nimble Application Administrator jobs in United States
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American Association of Neurological Surgeons (AANS) · 1 month ago

Nimble Application Administrator

The American Association of Neurological Surgeons (AANS) is seeking a dynamic and strategic Nimble Application Administrator to oversee the configuration, optimization, and daily management of the Nimble Association Management System (AMS), built on the Salesforce platform. This role supports membership operations, engagement activities, and core association business functions by ensuring the AMS environment is stable, accurate, user-friendly, and aligned with organizational needs.

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Responsibilities

Administer and configure the Nimble AMS platform, including Membership, Events, Subscriptions, Education Department, Products, eCommerce, Community Hub and other core modules
Manage user profiles, permissions, roles, and page layouts to ensure proper access and functionality
Maintain system configurations, including fields, objects, record types, workflows, flows, automation rules and page templates
Perform standard Salesforce administrative tasks (reports, dashboards, validation rules, flows, data imports, troubleshooting)
Keep the system current with Salesforce and Nimble AMS seasonal releases, assess impacts and coordinate updates
Ensure data integrity, maintain governance rules, and support cleanup, deduplication and quality assurance efforts
Partner with membership, finance, events, marketing, and program teams to understand requirements and translate them into technical configurations
Optimize and document key processes such as membership renewal cycles, event registration, financial transactions and customer service workflows
Support staff training, create user documentation, and serve as the primary point of contact for AMS-related questions
Develop and maintain reports and dashboards for operational teams and leadership
Assist with data loads, migrations, and audits to support business initiatives
Monitor data quality and ensure compliance with organizational standards and privacy practices
API integration with WordPress is highly desired
Provide Tier 2 support for system issues, escalating to developers or vendors when needed
Troubleshoot and resolve issues within Nimble AMS, Community Hub and related integrations
Communicate system changes, updates, and best practices to internal users
Collaborate with Nimble AMS support and Salesforce partners for escalated issues or enhancement requests
Assist with integrations between Nimble AMS/Salesforce and third-party tools such as marketing automation platforms, payment processors, financial systems and learning management systems

Qualification

Nimble AMS AdministrationSalesforce AdministrationData IntegrationAPI IntegrationAnalytical SkillsCommunication SkillsProblem-Solving SkillsCollaboration Skills

Required

Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field is preferred. Equivalent combination of education and relevant work experience may also be considered
2–4+ years of experience administering Salesforce systems; Salesforce Administrator certification strongly preferred
1–3+ years of hands-on experience with Nimble AMS or another Association Management System (Nimble experience strongly preferred)
Solid understanding of association business processes (membership cycles, dues, events, fundraising, committees, certifications)
Experience working with Salesforce tools such as Flows, Process Builder, Reports & Dashboards, Data Loader and Experience Cloud
Strong analytical, problem-solving and system troubleshooting skills
Excellent communication skills and ability to work collaboratively with business stakeholders

Preferred

Prior experience in an association, nonprofit, or membership-driven organization
API integration with WordPress is highly desired
Familiarity with Community Hub configuration and customization
Experience with integrated platforms: marketing automation (Marketing Cloud, Pardot, HubSpot), financial systems (Intacct, Great Plains), or LMS systems
Basic understanding of Salesforce (Nimble) security, profiles, permission sets and sharing rules
Experience with Agile or iterative project environments

Benefits

Employer-paid medical, dental, and vision plan options
4 weeks of PTO to start, 12 federal holidays, 2 floating holidays, and your birthday off
403(b) retirement savings plan
10% employer-funded contribution to a money purchase retirement plan after one year of eligibility
Employee Assistance Program (EAP)
Financial education and wellness resources

Company

American Association of Neurological Surgeons (AANS)

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Founded in 1931 as the Harvey Cushing Society, the American Association of Neurological Surgeons (AANS) is a scientific and educational association with more than 9,000 members worldwide.

Funding

Current Stage
Early Stage

Leadership Team

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Kathleen Craig
CEO
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Gillian Shasby
Chief Publications Officer
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Company data provided by crunchbase