Information Technology Analyst jobs in United States
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Mike Morse Law Firm · 11 hours ago

Information Technology Analyst

Mike Morse Law Firm is one of Michigan’s most recognized personal injury law firms, and they are seeking an Information Technology Analyst to support their IT department. This role serves as the first point of contact for IT support requests and is ideal for recent graduates or early-career professionals with a desire to grow in IT.

ConsultingLegal

Responsibilities

Serve as the first response for IT support requests
Provide help desk and desktop support for Windows PCs
Support Microsoft 365 and Intune-managed devices
Support Zoom meetings and communications
Perform user onboarding and offboarding
Troubleshoot hardware, software, and connectivity issues
Escalate complex issues appropriately
Maintain documentation and deliver excellent customer service

Qualification

WindowsMicrosoft 365Customer serviceCommunication skillsIT degree

Required

Bachelor's degree in IT or related field (or equivalent experience)
Strong customer service and communication skills
Working knowledge of Windows and Microsoft 365
Willingness to learn and grow in a fast-paced environment

Company

Mike Morse Law Firm

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Michigan’s Largest Personal Injury Law Firm with more than 20 years of experience. Put our expertise to work for you.

Funding

Current Stage
Growth Stage

Leadership Team

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Justin Lee
Chief Financial Officer
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Angel Walsh
Executive Assistant to the Chief Financial Officer
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Company data provided by crunchbase