Pyramid Healthcare · 18 hours ago
Peer Support Specialist / Administrative Assistant
Franklin, NC
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $21/hrPyramid Healthcare is dedicated to offering the highest quality of care in addiction treatment, mental health recovery, and eating disorder treatment. They are seeking a compassionate and organized Peer Support Specialist / Administrative Assistant to support their Franklin Outpatient Program, blending peer-based recovery support with administrative responsibilities.
Health CareMedicalMental HealthWellness
Responsibilities
Manage front office operations and maintain a welcoming, professional environment
Schedule client appointments and manage intake paperwork
Answer phones and perform clerical duties (filing, copying, faxing, mailing)
Maintain accurate medical records and administrative logs
Assist with intake processes, billing sheets, census, and discharge tracking
Order and manage office and client supplies
Coordinate office equipment service and vendors
Attend staff meetings and record meeting minutes
Ensure compliance with HIPAA, licensing, and CARF standards
Provide peer-based support using lived recovery experience
Assist clients in building long-term recovery and community supports
Collaborate with a multidisciplinary clinical team
Maintain contact with referral sources as directed
Document all client interactions accurately and timely
Provide transportation to community resources as needed
Participate in emergency services rotation, including crisis support
Qualification
Required
NC Peer Support Specialist Certification required
High School Diploma or GED required
Valid driver's license and ability to transport clients, as needed
Strong communication and interpersonal skills
Excellent organization, multitasking, and time-management abilities
Professional, empathetic, and client-centered approach
Ability to maintain confidentiality and professionalism at all times
Comfortable working in a fast-paced clinical environment
Proficiency with computers, phones, and office technology
Preferred
Associate's degree in Human Services or related field preferred
Administrative or front-office experience preferred
Benefits
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities
And More!
Company
Pyramid Healthcare
Pyramid Healthcare offers substance use, mental health, autism, eating disorder, and behavioral healthcare treatment.
Founded in 1999
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase