HD Supply · 1 day ago
Sr Web & Customer Journey Analytics Specialist
Atlanta Metro
Full-time
Onsite
Senior Level
$100K/yr - $150K/yr
7+ years expHD Supply is seeking a Senior Web & Customer Journey Analytics Specialist who will own customer journey, web behavior, and recommendation analytics across digital platforms. The role involves analyzing event-level data to understand user engagement and optimize revenue through actionable strategies.
ConstructionHardwareHome ImprovementIndustrial
Hiring Manager
Danielle Heisler
Responsibilities
Analyze end-to-end customer journeys across web and digital platforms
Evaluate performance of product recommendations and identify opportunities to:
Increase conversion
Improve revenue per session
Increase share of wallet
Perform attribution analysis to understand how users arrive, engage, and convert
Identify drop-off points and behavioral patterns that inform product and marketing decisions
Partner with product, marketing, and commercial teams to turn insights into action
Build and maintain event-based analytical datasets to support ongoing analysis
Qualification
Required
7+ years experience with experience in product analytics, web analytics, growth analytics, or digital analytics
Expert-level SQL (CTEs, window functions, advanced joins, performance optimization)
Deep experience with event-level data (clickstream, app/web events, behavioral tracking)
Proven work analyzing customer journeys
Proven work analyzing funnels and drop-off points
Proven work analyzing attribution across channels
Proven work analyzing product recommendation performance
Experience building behavioral and omnichannel data models
Working knowledge of Python for data analysis (Pandas, NumPy)
Ability to work with imperfect or incomplete data and improve data quality
Analyze end-to-end customer journeys across web and digital platforms
Evaluate performance of product recommendations and identify opportunities to increase conversion
Evaluate performance of product recommendations and identify opportunities to improve revenue per session
Evaluate performance of product recommendations and identify opportunities to increase share of wallet
Perform attribution analysis to understand how users arrive, engage, and convert
Identify drop-off points and behavioral patterns that inform product and marketing decisions
Partner with product, marketing, and commercial teams to turn insights into action
Build and maintain event-based analytical datasets to support ongoing analysis
Preferred
Adobe Analytics
Snowflake
Experience with experimentation / A/B testing
Exposure to recommendation systems or personalization
Machine learning (applied, not academic)
SQL (primary)
Python (analysis-focused)
Snowflake (preferred)
Tableau or similar (secondary)
Company
HD Supply
HD Supply, a wholly owned subsidiary of The Home Depot, is a leading wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries through an expansive network of over 100 distribution centers across the U.S.
10001+ employees
H1B Sponsorship
HD Supply has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (7)
2023 (11)
2022 (26)
2021 (13)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-11-16Acquired
2013-06-27IPO
Leadership Team
Marc Brown
Chief Executive Officer
Scott Bohrer
Chief Financial Officer
Recent News
2026-02-03
Company data provided by crunchbase