SimpliFed · 20 hours ago
Practice Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $90K/yr
3+ years expSimpliFed is a digital solution in maternal and child healthcare, enabling continuous, expert care throughout the perinatal period. The Practice Operations Manager will support day-to-day operations with the breast pump prescription program, focusing on strategy implementation, program delivery, and cross-functional collaboration to enhance operational excellence.
ConsultingHealth CareParentingTelehealth
Responsibilities
Leads practice day to day strategy and execution by implementing operational frameworks, policies and performance systems that drive quality and scalability
Own program delivery end-to-end, including existing and new service implementations, ensuring projects are completed on time and aligned with strategic goals
Translate performance data into action by developing improvement plans, optimizing workflows, and continuously refining operational processes
Drive cross-functional collaboration with clinical, product, finance, commercial and senior leadership teams to align services with patient needs and client commitments
Build and optimize operational infrastructure by identifying automation opportunities, improving tooling, and developing real-time reporting to support data-driven decision-making
Manage internal and external key stakeholder relationships and ensure high service quality, successful implementation and fulfillment of service level agreements while identifying growth opportunities
Lead and develop high-performing teams through hiring, coaching, and succession planning, fostering accountability and operational excellence
Anticipate and respond to organizational and market factors that impact our practice proactively adjusting strategy and execution
Proactively identifies strategies to ensure SimpliFed hits any provider-driven service level agreement obligations set forth by commercial agreements
Perform other duties as assigned
Qualification
Required
3+ years of experience in healthcare operations and project or program management
Strong communication, organizational, and problem-solving skills in fast-paced environments
Demonstrated ability to make sound decisions, manage multiple priorities, and drive results
Proven leadership skills with strong follow-through and attention to detail
Adaptable, proactive, and comfortable taking on new responsibilities
Experience in venture-backed health technology start-ups. This position must have start-up experience
High level of professionalism and discretion with sensitive information
Ability to work remotely and communicate asynchronously via slack and email, along with thriving in virtual meetings
Does not suffer in silence: willingness to give it a shot but then reach out for help as needed and not waiting too long
Leans into items they are uncomfortable with, not avoid it
Company
SimpliFed
SimpliFed is a telehealth company that provides access to virtual breastfeeding support to new and pregnant parents.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$10.5MKey Investors
Springboard EnterprisesMorningside5Y Capital,The Venture Collective
2025-03-25Non Equity Assistance
2025-02-04Seed· $4M
2022-05-10Seed· $6M
Leadership Team
Gajen Sunthara
CTO & Tech Co-Founder
Mary Hardy
Chief Commercial Officer (CCO)
Recent News
Company data provided by crunchbase