Morgan Stanley · 11 hours ago
Knowledge Access Engineer (Confluence/Stack Overflow/Gen AI)
New York, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$120K/yr - $165K/yr
5+ years expMorgan Stanley is a global leader in financial services, known for its innovation and commitment to client service. The Knowledge Access Engineer role focuses on engineering, maintaining, and improving platforms that facilitate knowledge sharing and management within the firm, emphasizing reliability, automation, and user support.
Asset ManagementFinanceFinancial ServicesLending
Responsibilities
Design, develop, maintain, and support applications and frameworks powering the firm’s Knowledge Management ecosystem
Own end-to-end engineering and operational lifecycles for key platforms including Enterprise wiki systems such as Confluence, Q&A tools such as Stack Overflow for Enterprise and Gen AI Search
Build integrations and tools that improve content lifecycle management, governance, user experience, and platform discoverability
Develop automation, scripts, and self-service tools to improve platform reliability, monitoring, and operational efficiency
Provide L2/L3 support, including troubleshooting complex issues, identifying root causes, and implementing long-term fixes
Partner with help-desk teams to deliver technical documentation, onboarding materials, and platform guidance
Participate in Agile ceremonies, contribute to backlog refinement, and collaborate with global stakeholders on platform enhancements
Support light integrations with enterprise search and emerging AI-driven features (metadata enrichment, semantic tagging, summarization)
Qualification
Required
Bachelor's degree in computer science, Software Engineering, Information Technology, or related field
5+ years of experience in software development or knowledge/content management platform engineering especially with products such as Confluence, Stack Overflow
Strong problem-solving and analytical skills
Proficiency with scripting and automation (Python strongly preferred)
Experience with DevOps tools, CI/CD pipelines, and operational automation
Familiarity with Agile methodologies and tools such as Jira
Experience working across both Unix/Linux and Windows environments
Solid understanding of software development lifecycle, service-oriented architecture, design patterns, and Git
Preferred
Experience with LDAP, Active Directory, PostgreSQL, MongoDB, Redis, or related platform technologies
Knowledge of Docker, Kubernetes, and cloud platforms such as AWS or Azure
Background in analytics, statistics, or visualization
Familiarity with enterprise search platforms or LLM/AI assisted features using Open AI, Gemini or other open-source models
Experience working with Microsoft Copilot and Model Context Protocol (MCP), including leveraging APIs to integrate AI-driven capabilities into engineering workflows
Experience supporting large enterprise user bases and global operations
Benefits
Some of the most attractive and comprehensive employee benefits and perks in the industry
Company
Morgan Stanley
Morgan Stanley is a financial services company that offers securities, asset management, and credit services.
10001+ employees
H1B Sponsorship
Morgan Stanley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (222)
2024 (195)
2023 (173)
2022 (153)
2021 (165)
2020 (173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-05IPO
Leadership Team
James Gorman
Chairman and CEO
Ted Pick
Chief Executive Officer (CEO)
Recent News
2026-02-07
Private Banker International
2026-02-06
Private Banker International
2026-02-06
Company data provided by crunchbase