Jimbo's · 5 hours ago
GROCERY ASSISTANT MANAGER (43320)
Jimbo's is a grocery store seeking a Grocery Assistant Manager to assist the Grocery Manager in managing the Grocery Department. The role involves achieving financial targets, enhancing customer service, and developing the Grocery staff while overseeing various operational duties.
Retail
Responsibilities
Assume ownership of the Grocery Department in the absence of the Grocery Manager
Gain skills, knowledge, and ability needed to assist the Grocery Manager in the following areas:
Manage financial goals set forth by the Store Manager and DOO: sales, margins, and inventory
Perform key human resource functions: hire and train new employees, document performance evaluations, issue disciplinary counselings, and terminations, monitor staff breaks, provide succession training, and complete supporting documentation in a timely manner
Effectively manage the staff of the Grocery Department through quality training, regular open communication and meetings, clearly stated expectations, and an emphasis on each employee’s growth and development
Write Grocery schedule to effectively handle the department’s workflow, provide outstanding customer service and remain within labor budget. Also to monitor staff breaks and minimize overtime
Insure the delivery of consistent, outstanding customer service in the Grocery Department that conforms to the Customer Service Standards, including proper response to customer requests, suggestions, and feedback in a timely manner
Develop and maintain an outstanding merchandising plan that addresses displays, promotions, cleanliness, new products, resets, and contributes to overall appearance of the store
Execute sales/promotions in a timely manner and work with the Demo Department to sample product
Work with the Scanning Coordinator to execute all Grocery Department price changes, and maintain signage
Manage purchasing function with respect to proper mix, order cycles, and order books
Ensure all products meet quality standards through proper rotation and by only selling fresh product
Maintain an abundant stock appearance while minimizing inventory; provide organic items whenever possible and seek new sources for organics
Manage shrink and monitor credits through effective organization and follow through
Maximize time spent on sales floor (spend a minimum of 75% of scheduled hours on the sales floor)
Promote and maintain a positive, clean and safe atmosphere for shopping and working
Assist with quarterly inventories of the Grocery Department
Assist other team members in achieving the goals of the Grocery Department and the store
Attend all scheduled all-store meetings, and assist Grocery Mgr in facilitating regular Department meetings (minimum of 1/Qtr)
Know store layout/product location to walk the customer to the appropriate aisle when asked
Adhere to and enforce all Grocery Department and Store policies as outlined by the Grocery Manager, Staff Member Handbook and Injury and Illness Prevention Plan
Qualification
Required
General knowledge of Grocery Department operations (margins, ordering, inventory control, merchandising, personnel management)
Must have intermediate math skills, and be (or be willing to complete training to become) computer literate with experience in Windows, Outlook Express, Word and Excel
Strong skills in communication, listening, organization, time management and the ability to provide and coach legendary customer service
Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues
Willing to work early mornings, evenings, graveyard and weekends as needed
Ability to travel and/or transfer to other store locations
Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted
Ability to push/pull a loaded Grocery cart throughout any assigned shift unassisted
Ability to stand and walk for extended periods of time
Ability to climb and balance on a step stool/ladder
Ability to stoop, kneel and crouch
Ability to sustain repetitive arm and hand motion
Ability to reach above shoulders and horizontally to stock and retrieve inventory