eTeam · 2 days ago
Customer Support Representative
United States
Full-time
Remote
New Grad, Entry Level
$20/hr - $23/hreTeam is seeking a Customer Support Representative for a remote position. The role involves supporting quality management across Corporate and Catering programs, executing standard operating procedures, and interacting with customers and delivery personnel to ensure smooth operations.
Information Technology
Responsibilities
Support hourly and daily quality management and support across our Corporate and Catering programs
Executing and providing feedback on standard operating procedures
Mastering internal tools
Interacting with customers, merchants, and client's delivery personnel on a regular basis
Detect fulfillment challenges before they become widespread and persistent
Actively contribute to helping launch new pilot initiatives as we test and build this business
Qualification
Required
Weekend availability is 100% required
Excellent verbal communication
Attention to detail
Ability to adapt to changing contexts
Last-hour logistics or delivery customer service experience
Preferred
Experience with Slack
Bilingual in Spanish
Company
eTeam
eTeam is a staffing agency that also provides payrolling services.
Founded in 1999
501-1000 employees
H1B Sponsorship
eTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-04Acquired
Leadership Team
Swetta Bhatt
CEO APAC & India
Aanchal Thakur
Chief Customer Officer
Recent News
2025-11-19
2025-08-21
Company data provided by crunchbase