Alpha Business Solutions · 2 weeks ago
Learning Designer
Chicago, IL
Full-time
Onsite
Mid LevelAlpha Business Solutions is seeking an experienced Learning Designer to support the design and delivery of onboarding and training programs across a franchise hotel portfolio. The role involves translating business priorities into engaging learning experiences and managing the design process while collaborating with various stakeholders.
Bookkeeping and PayrollEmployee BenefitsFinancial ServicesStaffing Agency
Responsibilities
Partner with internal stakeholders, subject matter experts, and operational leaders to co-design learning programs from concept through delivery
Translate business goals, operational realities, and leadership expectations into clear learning outcomes, curricula, and end-to-end learning journeys
Design engaging, adult-learning-centered experiences that balance leadership capability development with real-world hotel operations
Develop high-quality instructional assets, including facilitator guides, participant materials, digital content, and on-the-job learning tools
Apply instructional design and learning science principles to create practical, scalable, and performance-based learning experiences
Iterate on designs based on stakeholder feedback, learner insights, and pilot results
Ensure learning content aligns with brand standards, organizational culture, and existing learning frameworks
Contribute thought partnership by identifying opportunities to improve learning effectiveness, engagement, and on-property application
Manage work effectively within limited-term project timelines and budgets, delivering agreed-upon milestones and outcomes
Demonstrate working knowledge of learning management systems (LMS), including course structure, content uploads, and learner navigation
Design learning solutions with LMS capabilities and constraints in mind
Collaborate with LMS administrators or technical partners to ensure effective implementation of learning designs
Serve as a primary point of coordination between learning stakeholders, subject matter experts, and delivery partners
Facilitate working sessions, design reviews, and checkpoints to align on learning objectives, content direction, and delivery approach
Communicate progress, risks, and dependencies clearly and proactively to project partners and sponsors
Incorporate feedback efficiently while maintaining design integrity and alignment to agreed-upon objectives
Maintain clear documentation of design decisions, timelines, and deliverables to support transparency and continuity
Qualification
Required
Proven experience as a Learning Designer, Instructional Designer, or Learning Experience Designer, with a portfolio demonstrating end-to-end program design
Demonstrated ability to design adult learning experiences that are practical, engaging, and performance-focused
Experience partnering with subject matter experts and business stakeholders to translate complex content into clear learning outcomes and solutions
Strong instructional design skills, including curriculum design, learning journey mapping, and development of facilitator-led and blended learning assets
Comfort working in ambiguous, fast-moving environments and making progress with incomplete inputs
Excellent collaboration and communication skills with a partnership-oriented mindset
Ability to manage work independently within a limited-term, milestone-driven engagement
Bachelor's degree in Learning Design, Instructional Design, Learning Experience Design, or a related field required
Preferred
Experience designing learning for front-line leaders, multi-unit operators, or general management roles
Background in hospitality, retail, restaurants, or other operationally complex, people-driven industries
Experience designing onboarding or readiness programs for leadership transitions
Familiarity with franchise or distributed operating models
Experience piloting, iterating, and refining learning programs based on learner and stakeholder feedback
Company
Alpha Business Solutions
Alpha Business Solutions provides workforce solutions for client service and community advancement.
Founded in 2017
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gene Waddy
Chief Executive Officer
Company data provided by crunchbase