Rihm Family Companies · 20 hours ago
Lease & Rental Operations Coordinator
South Saint Paul, MN 55075
Full-time
Onsite
Entry, Mid Level
$73K/yr - $83K/yr
2+ years expRihm Family Companies is a family-owned business focused on effective and efficient operations. They are seeking a Lease & Rental Operations Coordinator to support sales and operations teams, ensuring that lease and rental equipment is properly maintained and serviced while providing assistance to the Rental Manager as needed.
Manufacturing
Responsibilities
Schedules service events with Customers and the shop. Keeps customer updated on the status of repairs when trucks are in the shop
Maintains accurate records of service work performed and processes billings for all work performed. Bills customers for damage done to trucks
Uses electronic service tools to determine possible equipment malfunction and creates a work plan to support the customer
Keeps our teams informed of equipment condition in the yard daily. Prioritizing work to be completed first with the shop
Ensures that warranty is requested and received for all warrantable repairs. Ensures campaign completion when equipment is in for maintenance
Works with administrative staff to ensure bills are processed, fuel receipts and other paperwork are completed in a timely manner
Answers after-hours and emergency calls as needed, and coordinates vendors to complete repairs afterhours
Develops a skills inventory for technicians and vendors and schedules appropriately skilled technicians and vendors to service work orders
Creates rental agreements and work orders in enrich
Uses Decisiv Tool to manage open work orders and repairs
Provides support and backup for Rental Manager as needed:
Check out rental trucks and check them back upon return - Respond to inquiries on rental availability
Coordinates movement of equipment between locations as needed
Other duties to meet business requirements
Qualification
Required
High School Diploma or GED
2+ years of truck or equipment repair business experience
Excellent PC, word processing (Word), PowerPoint, database management (Enrich) and spreadsheet development skills (Excel)
Strong organizational and planning abilities
Excellent follow-up skills
Strong reporting skills (Excel, presentations, etc.)
Effective communicator with excellent interpersonal skills
Preferred
College Degree (Business/Management/Sales)
Practical use and understanding of Enrich software
Truck leasing and rental background
A class A CDL is preferred
Understanding of Hours of Service and other State and Federal regulations preferred
Ability to perform minor repairs, replace fuses, replace light bulbs, add oil, coolant, or washer fluid preferred
Benefits
VERY COMPETETIVE PAY!
Generous Personal Time Off Plan (PTO) + Holidays
Medical, Dental, Prescription & Vision Coverage
Health Savings Account (HSA) with Employer Contribution
Flexible Spending Account (FSA)
401(k) Savings Plan + Employer Match
Employer Paid Basic Term Life and AD&D Coverage
Employer Paid Long Term Disability Insurance
Short Term Disability Available with Employer Contribution
Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity)
Company Paid Training
Employee Assistance Program
Company Discounts (ex. Verizon Employee Discount)
Company
Rihm Family Companies
Rihm Family Companies, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kari Rihm
President & CEO
Recent News
The Business Journals
2024-12-17
Company data provided by crunchbase