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Miracle-Ear, Inc. · 13 hours ago

Front Office Assistant - Sequim

Sequim, WA 98382

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

Miracle-Ear, Inc. is seeking a Front Office Assistant to enhance customer experience in hearing health care. The role involves managing schedules, greeting patients, and performing basic administrative tasks to ensure a smooth office flow.

Health Care

H1B Sponsor Likely

Responsibilities

Creates a smooth office flow by maintaining a full schedule

Is effective at schedule management and maximizes opportunities, such as filling gaps in the schedule and getting new patients scheduled in a timely manner

Welcomes and greets all patients and visitors in a warm and courteous manner in person or on the telephone

Answers the telephone while maintaining a polite, consistent professional manner using proper telephone etiquette and following company prescribed scripts

Responsible for keeping the store clean and always organized

Registers new patients and updates existing patient demographics by collecting detailed patient information including personal, financial, and insurance information

Facilitates patient flow by notifying the consultant of arrivals, communicating delays, and filling open gaps in the schedule

Runs insurance, runs credit, and takes payments. You are also responsible for taking cash and checks to the bank

Maintains business office inventory and equipment by checking stock and determining inventory levels; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs

Protects patient confidentiality by making sure all health information is secure by not leaving protected health information in plain sight and logging off the computer before leaving it unattended

Maintains operations by following policies and procedures

Contributes to team effort by accomplishing related results as needed

Qualification

Schedule managementCustomer serviceTelephone etiquettePatient registrationEmpathyOrganizational skillsTeam collaboration

Required