CRH Healthcare · 21 hours ago
Applications Analyst
Vinings, GA
Full-time
Onsite
Mid Level
3+ years expCRH Healthcare is dedicated to enhancing patient experiences across its urgent care operations. The Applications Analyst will support and optimize clinical and business applications, ensuring efficient patient care delivery through system configuration, user training, and collaboration with IT and clinical teams.
FitnessHealth CareWellness
Hiring Manager
Dale Lineberry
Responsibilities
Provide daily support for applications including EHR, practice management, billing, and patient engagement systems
Troubleshoot and resolve user issues; escalate and manage vendor support when necessary
Configure templates, forms, and workflows to improve provider documentation, patient registration, scheduling, and billing processes
Train end users and create user-friendly documentation to support adoption of system features
Configure and maintain applications, ensuring alignment with clinical and operational requirements
Develop and maintain reports and dashboards using SQL or reporting tools to support operations, compliance, and leadership decision-making
Manage interfaces (HL7, APIs) with labs, imaging centers, billing systems, and third-party tools
Test and implement system upgrades, patches, and new features, ensuring minimal disruption to operations
Collaborate with IT infrastructure/security teams to maintain system performance, reliability, and HIPAA compliance
Act as a liaison between staff, IT, and vendors to resolve issues and implement enhancements
Build and maintain partnerships with clinical and operational leadership to identify workflow challenges and recommend technology-driven improvements
Support projects related to patient experience, telehealth, and urgent care innovation
Stay current with healthcare IT trends and best practices in urgent care operations
Qualification
Required
Bachelor's degree in Information Systems, Healthcare Informatics, or related field (or equivalent experience)
3+ years of experience supporting healthcare applications in urgent care, ambulatory care, or outpatient setting
Hands-on experience with EHR and practice management systems (Experity strongly preferred)
Proven technical knowledge: SQL reporting, HL7, APIs, system integrations
Understanding of urgent care workflows: registration, triage, provider documentation, labs, imaging, discharge, billing
Excellent communication and training skills, with ability to translate technical concepts into practical guidance
Knowledge of HIPAA, HITECH, and healthcare IT security standards
Project management or process improvement experience
Proficiency in analyzing and troubleshooting problems effectively
Solid understanding of general information technology policies and procedures
Capable of gathering business or clinical requirements to facilitate application implementation and support
Excellent communication, collaboration, customer service, and interpersonal skills
Fast-paced environment requiring strong problem-solving and multitasking skills
Preferred
Familiarity with integration engines (e.g., Rhapsody, Mirth)
Experience supporting telehealth platforms, diagnostic device integration, or patient engagement tools
Company
CRH Healthcare
CRH Healthcare is a consumer- and quality- focused care leader that implements rigorous best practices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-19Acquired
Leadership Team
Andrea Malik Roe
President, CFO, and Co-Founder
Troy Steckler
Chief Operations Officer
Recent News
Columbus Regional Health
2023-12-27
Company data provided by crunchbase