Marathon TS · 1 day ago
LAN-WIFI / Voice Network Engineer III
Marathon TS is seeking a LAN-WIFI / Voice Network Engineer to support their client in Raleigh, NC. The role involves daily administration of a network/server environment, troubleshooting complex issues, and providing engineering support for radio communication systems.
Information ServicesProfessional NetworkingProfessional ServicesTechnical Support
Responsibilities
Provide engineering and technical support to our customer with advisement and assistance with radio system programming utilizing the Radio Management software
Provision and re-provision of LMR (Land Mobile Radio) assets including programming of radios
Maintenance and troubleshooting of Client Land Mobile Radio products
Deliver a Monthly Inventory Report to summarize current fleet of radio equipment to include:
Device Type/model
Current configuration/Codeplug
Location of device (Plant site info)
Name of location, address, FDBID
Coordinate with LMR service provider and/or customer Project Management ( "PM”) as applicable
Assist in the development of internal documentation pertaining to system configuration, administration, and troubleshooting
Help develop local agency/user surveys
Help ensure that installed LMR equipment is maintained with FCC and customer stipulated requirements
Train customers on usage of communication equipment
Qualification
Required
Bachelor's degree in an applicable field and minimum of 8 years' experience
3+ years' experience in LMR, RF Systems, Radio Communications, or IT
Proven, strong background and experience with networking skills to include LAN and WIFI
Service Now or other ticketing systems
Possess a detailed understanding of Client systems to assist in the design, troubleshooting, and maintenance of Client's product lines
Proficient with Microsoft Office products and Client Radio Service Software products
Must have excellent communications skills and always present a professional image
Must be able to obtain a Position of Public Trust Clearance – US Citizen or Permanent Resident (Green Card Holder) and must not have traveled outside the US for a combined total of 6 months or more in last 5 years
Must have resided in the US for the last 5 years