Wisconsin Community Services, Inc. · 13 hours ago
Shelter Care Assistant Program Director
Milwaukee, WI
Full-time
Onsite
Mid, Senior Level
3+ years expWisconsin Community Services (WCS) is a mission-driven organization dedicated to making a daily impact in the lives of individuals facing adversity. The Shelter Care Assistant Program Director will lead staff and support youth at state-licensed facilities, ensuring compliance with standards and providing trauma-informed care.
CharityEmploymentHealth CareNon Profit
Responsibilities
Supervise and mentor shelter staff, ensuring coverage and compliance with state standards
Act as a positive role model, engaging with youth in a therapeutic, trauma-informed way
Oversee daily operations, safety procedures, and incident reporting
Collaborate with county partners, families, schools, and community providers
Step in when needed to provide shift coverage and hands-on support
Qualification
Required
Bachelor's degree in Social Work, Criminal Justice, Psychology, or related field (required)
Minimum 2–3 years supervisory experience
2–3 years working in a 24/7 residential facility
At least 3 years working directly with youth
Strong leadership and organizational skills
Ability to manage multiple priorities in a fast-paced setting
Flexibility to work some evenings/weekends and respond to after-hours needs
Strong leadership and decision-making in complex situations
Proficiency with databases, Excel, Microsoft Teams, and other tracking/reporting tools
Ability to guide and support staff in a fast-paced environment
Trauma-informed, person-centered approach to youth care
Valid driver's license, personal vehicle, and insurance (per agency policy)
Must pass reference checks, background check, drug test, and driver's license verification
Preferred
3+ years supervisory experience
4–5 years working in a 24/7 residential facility
5+ years working directly with youth
Certification in Vistelar Safety or similar training
Benefits
Health, dental, and vision insurance coverage
Company
Wisconsin Community Services, Inc.
For 110 years, Wisconsin Community Services, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kristine Radeztsky
Chief Financial Officer
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