City of Fayetteville, North Carolina · 2 days ago
Collections Division Supervisor
Fayetteville, NC
Full-time
Onsite
Mid, Senior Level
$57K/yr - $72K/yr
3+ years expThe City of Fayetteville is currently recruiting for a Collections Division Supervisor to perform professional and supervisory work in the collection of and accounting for taxes and other revenue. The role involves overseeing the collection of privilege license taxes and supervising staff engaged in collecting taxes, fines, and other revenue.
Government Administration
Responsibilities
Serve as Deputy Tax Collector
Oversee the collection of privilege license taxes
Direct, plan, organize, budget, set and implement policies and procedures for the division and researches and advises the Finance Manager on difficult issues related to Division operations and services
Perform a variety of duties associated with supervising staff to include hiring, assigning work, establishing performance standards, evaluating work, and providing guidance, direction and discipline as necessary; coordinates staff orientation, and training
Oversee the preparation of daily bank deposits; provides collection information to the Finance Manager
Responsible for the external collection activities of unpaid privilege license taxes; authorizes and services garnishments and tax levies as needed
Prepare and maintain a variety of files and filing systems; prepare, maintain and update various records; verify and distribute information as requested; photocopy, mail or fax materials as necessary
Answer questions and provide information to the public, outside agencies and other departments and divisions; receive citizen and client complaints and questions and refer to appropriate division staff member for resolution
Maintain various ledgers, registers and journals according to established account classifications; prepare correcting or adjusting entries as necessary
Prepare a variety of memorandums, correspondence, reports, public notices, legal and tax forms and documents as assigned
Prepare annual State TR2 report for privilege license taxes
Tactfully and courteously work with the general public in explaining the NC tax laws and policies and procedures as well as effective working relationship with staff
Maintain high standards of accuracy, exercise analytical judgment and attend work regularly
Reconcile general ledger and other pertinent accounts and subsystems; responsible for month-end balancing
Maintain financial and statistical records; compiles reports; provides analytical and statistical data
Search documents and accounts for posting errors; makes necessary adjustments; prepares journal entries
Maintain debt setoff system for delinquent accounts and follows state mandated regulations of such
Mail delinquent tax bills with incorrect return addresses; changes mailing addresses
Follow-up on delinquent accounts
Handle privilege license mailing and collections and contact citizens in person or via phone as needed
Qualification
Required
Three years increasingly responsible experience in finance or a related field, preferably in municipal government
Equivalent to an Associates degree in finance, accounting or a related field
Benefits
Health And Dental Insurance
Employer Paid Leave
Vacation Leave
Sick Leave
Holidays
Bereavement
Retirement
Deferred Compensation Plans
Cafeteria Plan / Supplemental Benefits
Death Benefit
Employee Assistance Program
Company
City of Fayetteville, North Carolina
The City of Fayetteville is ‘Can Do’ Carolina, a community with a central location in both the Carolinas and the East Coast, that is home to over three hundred thousand people and includes Fort Bragg— the largest U.S.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brittany McLaurin
Assistant Chief Financial Officer - Administration
Willie Johnson
Assistant CIO
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