Reverse Mortgage Processing Team Lead jobs in United States
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HighTechLending, Inc · 3 hours ago

Reverse Mortgage Processing Team Lead

HighTechLending, Inc is seeking a Reverse Mortgage Operations Team Lead with extensive experience in reverse mortgage processing and leadership. The role involves managing a team of processors, ensuring compliance with regulations, and improving operational efficiency while delivering a positive borrower experience.

BankingFinancial ServicesLendingMortgageService Industry

Responsibilities

Keep the REVERSE mortgage pipeline running smoothly, on time, and compliant—no surprises allowed
Lead, coach, and support a team of Reverse Mortgage Processors (you’ve done this before)
Review files with a sharp eye to ensure they meet FHA/HUD, investor, RESPA, and state guidelines
Be the go-to expert when questions pop up about reverse mortgage rules, documentation, or tricky scenarios
Use the LOS system and other systems to make workflows faster, smarter, and more efficient
Jump in with borrowers when needed to provide updates or calm concerns
Work closely with loan officers, underwriters, and leadership to keep everyone aligned
Spot process gaps, suggest improvements, and help implement smarter ways of working
Deliver a borrower experience that’s professional, compliant, and genuinely positive

Qualification

Reverse mortgage processingFHA/HUD guidelinesTeam leadershipDetail-orientedComposure under pressureProblem-solvingOrganizational skills

Required

8+ years of recent, hands-on reverse mortgage processing experience — this is a must
5+ years of experience leading or supervising a mortgage operations team
In-depth, practical knowledge of FHA/HUD reverse mortgage guidelines
A leadership approach that's organized, supportive, and steady
A sharp eye for detail and the ability to manage multiple files and priorities at once
The ability to stay composed, focused, and effective in a fast-moving environment

Company

HighTechLending, Inc

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We are an FHA Approved Mortgage Bank and Direct Lender. We offer FHA, VA, USDA, 203K, Conventional, Jumbo, Streamline Refi, and Reverse Loans.

Funding

Current Stage
Growth Stage
Total Funding
$7.5M
2025-11-18Series Unknown· $6.5M
2025-02-28Series Unknown· $1M
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