Customer Service Representative jobs in United States
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Kimco Staffing Services, Inc. · 2 days ago

Customer Service Representative

positionHuntington Beach, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

Kimco Staffing Services, Inc. is seeking a Customer Service Representative who will provide first-class customer service to all customers. The role involves answering customer calls, building relationships, entering orders, troubleshooting issues, and performing additional tasks as directed by management.

DeliveryHuman Resources

Responsibilities

Answer customer calls and actively listen to identify their issues
Build customer relationships, earning their loyalty and trust
Enter customer orders and returns in ERP system
Troubleshoot problems and resolve a range of customer issues from estimating lead times, offering design options, discussing shipping options, and resolving warranty concerns
Perform additional assignments per manager's direction

Qualification

Customer serviceERP systemEnglish fluencyInterpersonal skillsOrganizational skillsCommunication skillsProblem solvingTime managementAttention to detailTeam player

Required

Ability to read, write, speak, and understand English fluently
Excellent interpersonal, organizational, and communication skills
Excellent verbal and written communication
The ability to explain things easily in ways that people can understand
A proactive approach to problem solving in addition to reliable follow-through on a variety of tasks
A sense of urgency and efficiency in all tasks
Excellent time management skills; must be able to handle multiple priorities simultaneously and meet deadlines
Ownership of all assigned areas of responsibility
Attention to detail and accuracy; must be able to recognize and resolve discrepancies
Team player with a positive, 'can-do' attitude that can work in a fast-paced environment
Good judgement and discretion
Ability to meet or exceed the company's attendance and punctuality standards
Ability to work overtime as needed
Use miscellaneous office equipment (ex: calculators, computers, copiers, etc.)

Company

Kimco Staffing Services, Inc.

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Kimco Staffing Services is a staffing and recruiting company that offers contract, direct hire placement, and staffing services.
dateFounded in 1986
location
Anaheim, California, USA
people-size51-200 employees
web-link
http://kimco.com

Funding

Current Stage
Growth Stage

Leadership Team

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Kim I. Megonigal
Chairman and CEO
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Company data provided by crunchbase