cyberThink Inc · 1 day ago
GIS COTS Specialist / Admin - Remote
United States
Full-time
Remote
Entry, Mid Level
$50/hr - $70/hr
2+ years expcyberThink Inc is a company seeking a GIS COTS Specialist / Admin to provide support for enterprise GIS systems. The role involves guiding architectural decisions, administering GIS solutions, and ensuring system stability and effective user support.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Provide direct support for enterprise GIS systems and advise on GIS architecture solutions
Configure, deploy, maintain, and administer GIS COTS solutions such as ESRI Field Maps, Survey123, Collector, and Operations Dashboard
Perform hardware and software installations, relocations, testing, and routine maintenance
Lead troubleshooting efforts for GIS system hardware and software issues
Develop and deliver technical and functional training materials and documentation
Troubleshoot complex GIS issues independently with minimal supervision
Develop and maintain system documentation, standards, and operational procedures
Coordinate with vendors to resolve hardware and software issues under service or warranty agreements
Track GIS software versions and notify appropriate stakeholders of upgrades and updates
Resolve IT helpdesk tickets, manage problem reports, and maintain issue tracking records
Maintain accurate inventory of GIS hardware, software, upgrades, and fixes across sites
Maintain configuration charts and system documentation reflecting current environments
Manage data backups, archives, and data recovery activities
Monitor system health, availability, and data integrity
Communicate system status, issues, and progress to management and project stakeholders
Qualification
Required
Minimum 2 years of experience designing, configuring, and administering ESRI COTS products including Survey123, Field Maps, and Operations Dashboard
Minimum 2 years of experience administering an ESRI ArcGIS Online organization
Strong experience with GIS system troubleshooting and operational support
Experience managing GIS software upgrades, patches, and version tracking
Ability to develop technical documentation, standards, and training materials
Strong communication skills for reporting system status and coordinating with stakeholders
Ability to work independently in a remote environment with minimal supervision
Strong organizational skills with attention to inventory management, configuration tracking, and documentation
Company
cyberThink Inc
cyber think is a staffing and recruiting company specializing in IT staffing and recruitment services.
201-500 employees
H1B Sponsorship
cyberThink Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (77)
2022 (122)
2021 (156)
2020 (345)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-07-29Acquired
Leadership Team
Ravinder S. Thind
Founder, President, and CEO
James Lombardo
Executive Vice President and Founding Partner
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