Microsoft · 7 hours ago
Cloud Solution Architect
United States
Full-time
Remote
Mid, Senior Level
$106K/yr - $204K/yr
4+ years expMicrosoft is a global leader in technology and is seeking a Sr Cloud Solution Architect specializing in AI Business Solutions. This role involves engaging with customers to drive AI transformation on the Microsoft platform, facilitating collaboration among teams, and ensuring customer success through innovative solutions.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
No H1B
Responsibilities
Accelerate Value Realization: Actively engage with CxO, business and technical decision makers to drive intent, enablement and usage of M365 Copilot and Agents and other Microsoft solutions, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization
Customer Insights: Provide feedback & insights from customers back to the relevant MS teams including Product Groups, to enable continuous improvement
Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers, by leveraging M365 Copilot and Agents to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes
Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business & technical decision makers to ensure they understand M365 Copilot and Agents value proposition. Lead architecture design sessions on M365 Copilot and Agents, address customer questions and provide best practices for activating solution within customer environment
Identify resolutions to issues blocking the go-live of customer success projects by leveraging deep knowledge of M365 Copilot and Agents, technical subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP
Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals
Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure, and learn from others to help accelerate your customers’ transformation journey
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience
Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties
Preferred
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience working on technical projects
Mandatory hands on experience in AI agents development and Copilot Studio
Ability to engage with CxO, business and technical decision makers
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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