NYC Department of Social Services · 12 hours ago
VACANCY CONTROL PROGRAM MANAGER
Manhattan, NY
Full-time
Onsite
Mid, Senior Level
$66K/yr - $76K/yr
4+ years expNYC Department of Social Services is the largest local social services agency in the country, dedicated to fighting poverty and income inequality. The Vacancy Control Program Manager will monitor supportive housing re-rental units, coordinate with providers, and ensure efficient processing of vacancies while overseeing staff and operations.
ConsultingGovernmentNon ProfitSocial
No H1B
Responsibilities
Monitor the unit status of the roughly 20,000 supportive housing re-rental units where HRA functions as the referral entity
Daily, collect information regarding pending vacancies, tenant move-ins, move-outs, apartment transfers and off-line units
Confirm all pending vacancies for contracted portfolio in City’s Coordinated Assessment and Placement System (CAPS), coordinating with provider as needed
Serve as a liaison between Supportive Housing Providers and the Referral Unit to trouble shoot scheduling client interviews and assist with clarity of the housing interview request
Coordinate and evaluate various reports from CAPS to identify vacancies, review efficiency of processes and outcomes of the team
Hold regular supervision meetings with Vacancy Unit staff members
Coordinate and distribute the work of newly assigned Supportive Housing projects ready for re-rental to the Vacancy staff
Assign vacancies to VCU staff, conduct the first level review of each vacancy, guides staff, provide technical assistance to housing providers, and work cooperatively with the Referral Team to ensure vacancies are cleared correctly and efficiently
Train Vacancy Unit staff in the use of CAPS and review staff and housing provider activity using CAPS and a variety of reports
Conduct/Participate in unit/staff meetings and represent the Vacancy Unit in meetings
Perform other administrative duties as required
Qualification
Required
Applicants must be permanent in the Principal Administrative Associate title
A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience
Education and/or experience equivalent to the above qualifications. However, all candidates must possess the one year of administrative or supervisory experience as described
Education above the high school level may be substituted for the general clerical/administrative experience at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Social Services
The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ann Marie Scalia
General Counsel & Chief Legal Officer
Beatriz Fritschler, MPA
Deputy Commissioner, Strategic Partnerships
Recent News
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