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ALTIVIA · 1 day ago

IT Business Support Analyst (31473)

Houston, TX 77002

Full-time

Onsite

New Grad, Entry Level

ALTIVIA is a company seeking an IT Support Analyst responsible for deploying, maintaining, and supporting employee computers, printing, and phone systems across its facilities. The role involves providing first-response support to technical issues and collaborating with senior IT staff when necessary.

Chemical

No H1B

U.S. Citizen Only

Responsibilities

Install, configure, maintain, and troubleshoot computer hardware, software & peripheral devices in a Microsoft networking environment

Work with employees to diagnose and solve hardware, software, and printing issues over the phone or face-to-face

Aid in the maintenance of wired & wireless network devices onsite and remotely

Support senior IT staff when necessary

Qualification

Windows 10 supportComputer hardware troubleshootingNetwork hardware configurationMicrosoft OfficeIT certificationsInterpersonal skillsVerbal communicationWritten communicationSelf-motivationAttention to detail

Required

Associate degree and/or equivalent IT certifications and/or relevant experience

Must be able to pass a TSA security threat assessment (background check) and be approved for a TWIC card

Ability to work a 40-hour-per-week schedule Monday-Friday, with occasional overtime as needed

Ability to sit, stand and walk for extended periods both indoors and outdoors

Ability to work in a hazardous material environment

Must be able to respond outside of regular working hours in the event of an emergency

Can demonstrate knowledge of supporting Windows 10 and newer-based PCs and laptops

Good Microsoft Office skills. Outlook, Excel, PowerPoint, and Word

Must have strong interpersonal skills, including the ability to work with various personality types

Can clearly communicate verbally and in writing

Must follow through, complete tasks reliably, be self-motivated, and work independently

Must be detailed and organized and have good prioritization and decision-making skills

Preferred

Should be able to assemble a computer from scratch and/or diagnose issues quickly

Should have at least a general familiarity with network hardware and its configuration

Company

ALTIVIA

Headquartered in Houston, Texas, privately-held ALTIVIA was founded in 1986 as a water treatment chemical producer.

Founded in 1986

Lancaster, Texas, USA

201-500 employees

http://altivia.com/

Funding

Current Stage

Growth Stage

Total Funding

unknown

2013-01-02Acquired

Leadership Team

J. Michael Jusbasche

Chief Executive Officer - ALTIVIA Petrochemicals

Recent News

Newswire

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2024-01-04

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