Sandia Area Federal Credit Union · 15 hours ago
CONSUMER LOAN PROCESSOR
Albuquerque, NM 87109
Full-time
Onsite
Entry Level
2+ years expSandia Area Federal Credit Union is dedicated to delivering high-value banking and lending services. As a Consumer Loan Processor, you will be responsible for efficiently processing loan applications while ensuring compliance with regulatory guidelines and maintaining a high level of member service.
BankingFinancial ServicesNon Profit
Responsibilities
Receives and reviews consumer loan applications, ensures all required documentation is complete, accurate, and in compliance with established policies and procedures
Identifies and reports any suspicious activities, potential fraud, or compliance violations to the appropriate channels
Prepares consumer loan documents in accordance with the loan approval, regulatory compliance requirements and consumer elected products such as GAP, debt protection, and MRC
Process due date change requests and loan auto payment requests in accordance with established policies and procedures
Processes credit cards in accordance with policy and procedures
Sends loan documents to members for signature via DocuSign using the appropriate member verification procedures
Meets established turnaround times and productivity goals for processing loans
Communicates timely with loan officers and borrowers to gather missing information, resolve discrepancies, and provide updates on loan application status
Responds promptly and professionally to borrower inquiries, providing exceptional member service throughout the loan process
Coordinates with Lending Center Consultant to follow up on members who have not completed their DocuSign envelope
Ensures clear and effective communication channels are maintained with internal and external stakeholders
Ensures Consumer Processing Supervisor is kept fully informed of department activities and of any significant problems or concerns
Ensures tax, title and license fees are calculated accurately when applicable. This process may involve working with the Member Records department
Verifies and reviews all information in the loan application for accuracy and completeness prior to booking the loan
Funds loans and disburses proceeds in accordance with the loan instructions utilizing available automation or manual processes
Regularly reviews Synergy to ensure all loan tracking checklists are complete for the loans they have funded
Performs Consumer loan post-closing duties, to include GAP and MRC issuance and ensuring loan and credit protection credit is assigned appropriately
Assists in verifying disbursement checks have been reconciled in a timely manner and performs stop payment procedures for re-issuance, when needed
Processes post-closing debt protection elections as assigned
Sets up or cancels automatic payment requests as assigned or during the disbursement process
Ensures that paperwork is uploaded, indexed and reviewed to the document imaging system timely and accurately
Demonstrate a strong commitment to upholding the organization’s mission, vision, and values in all interactions and responsibilities
Represent the credit union with professionalism, integrity, and ethical conduct at all times
Maintain a thorough understanding and strict adherence to credit union regulations, compliance requirements, policies, procedures, and operational guidelines
Consistently meet deadlines as assigned while ensuring accuracy, efficiency, and adherence to quality standards
Foster a positive and supportive environment for both members and employees, ensuring interactions align with the credit union’s mission and service philosophy
Adhere to all regulatory and compliance policies, upholding the highest standards of security, confidentiality, and ethical financial practices in all interactions
Maintain the confidentiality and security of information, records, and sensitive data, in compliance with credit union policies and regulatory requirements
Adapt to evolving responsibilities, taking on additional duties as assigned to support the success of the organization
Demonstrate a commitment to continuous learning, professional development, and staying informed on industry trends and best practices
Willing to undergo background and credit checks as required by federal and state regulations
Understand and comply with all policies, procedures, and legal guidelines, including adherence to the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and other applicable financial regulations
Qualification
Required
High School Degree or Equivalent
Expertise in Consumer loan processing and MVD processing with a requisite understanding of financial institution operations
Excellent interpersonal communication skills
Excellent verbal and written communication skills
Exceptional attention to detail required
Exceptional time management and organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and adapt to a fast-paced environment
Proactive in seeking professional growth, embracing both formal and informal development opportunities, and demonstrating adaptability to new responsibilities
Team-oriented with a strong collaborative mindset, actively supporting team members and contributing to a positive and high-performing environment
Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
Ability to perform essential functions, including the ability to lift up to 10 lbs. as needed
Two (2) year(s) of applicable experience required
Preferred
Two or Four year Business or related degree preferred
General knowledge of credit union operations may be desirable
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Paid Short-Term Disability, Life Insurance, and AD&D
Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave
Tuition Reimbursement for Professional Development
401(k) Plan with Employer Match
Pension Plan for Long-term Security
Exciting Opportunities for Career Advancement
Company
Sandia Area Federal Credit Union
Sandia Area Federal Credit Union offers banking and financial services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Nagaki
Chief Financial Officer
Recent News
Business Journals
2023-02-01
Business Journals
2022-09-02
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