FIFA World Cup 2026™ - Canada, Mexico and the United States · 2 days ago
Transport Coordinator – Team Hotels, FIFA World Cup 26™ | All Host Cities
FIFA World Cup 2026™ is hosting the world's largest football tournament, and they are seeking a Transport Coordinator to manage transport operations for participating teams. The role involves ensuring seamless transport services, coordinating with various stakeholders, and maintaining compliance with FIFA standards.
Sports
Responsibilities
Maintain daily communication with Fleet, Bus, A&D, Venue Transport, Security, Logistics, and Client Services functions
Hold daily face-to-face meetings with TLO/TSLO to align on schedules, procedures, and driver management
Receive and inspect all vehicles before each shift, conducting driver briefings on daily activities and changes
Escalate issues immediately to ensure continuity of operations
Act as the primary point of contact for TLO/TSLO at the TBC or Venue Specific Team Hotel
Ensure compliance with Service Level Agreements (SLAs) and all FIFA transport policies
Coordinate with TLO/TSLO to maintain strict bubble-to-bubble operations
Ensure load zones are available and maintained for all team activities
Support drivers in resolving operational issues, escalating when required to depot or FIFA transport
Liaise with training site and hotel staff, ensuring readiness of signage, cones, and transport infrastructure
Submit daily reports on concerns, incidents, and operational performance to the Client Services Cluster Supervisor
Manage daily driver check-in/out and shift scheduling at the TBCH or VSTH
Ensure Standard Operating Procedures (SOPs) are correctly reflected in TMM and followed by staff
Secure and manage staging areas, load zones, and parking at the TBC and training site or VSTH
Oversee all aspects of TMM system management, including last-minute schedule or vehicle changes
Validate/facilitate driver training, conduct test runs, and ensure familiarity with routes
Supervise drivers during shifts, ensuring compliance with procedures, grooming standards, and readiness
Ensure all vehicles are properly maintained, fueled, branded, equipped with VAAPs, and operationally ready
Provide accurate driver and vehicle information as required
Manage rate card requests in collaboration with TLO/TSLO
Coordinate with the depot team for vehicle/driver issues, including intercity and convoy movements
Liaise with Bus/Fleet and TSLO for convoy planning on all movements
Act as the on-site coordinator for all team arrivals and departures via airports and FBOs
Communicate with FBO teams, ACS, and airport authorities for vehicle staging and tarmac access
Ensure drivers know approved routes, timings, and positioning for FBO operations
Guarantee all vehicles are in position at least 60 minutes prior to ETA and properly briefed
Coordinate security convoys, logistic trucks, and family/friends rate card vehicles when applicable
Liaise with ACS for live convoy tracking and resolve any discrepancies on site
Inspect and establish SOPs for first international arrivals and last international departures, training colleagues in all procedures
Coordinate media access and badging for first arrivals, ensuring compliance with FBO/media protocols
Stay onsite until after ETD to confirm successful departures or resolve contingencies
Any other duties that may be required
Qualification
Required
Bachelor's degree in Event Management, Sports Management, Hotel Management, Project Management, Transport Operations, Logistics, or Hospitality, or equivalent experience
Knowledge of transport operations, guest services, or event logistics is an asset
Proven experience in Event transport, logistics, or operations, preferably at large-scale international events
Strong organizational skills with the ability to manage multiple stakeholders and staff under pressure
Experience supervising drivers, staff, or suppliers in a dynamic operational environment
Familiarity with transport systems (e.g., TMM) and airport/FBO procedures is a strong advantage
Strong interpersonal skills, proactive communication, and confidence in decision-making
Demonstrates the highest levels of integrity, professionalism, and commitment
Positive attitude, patience, and persistence in problem-solving
Strong cultural awareness and the ability to work in an international environment
Fluent in English
Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
Preferred
Experience working in a client-facing supervisory role within large-scale or high-profile events
Spanish and/or French proficiency is a plus
Additional languages spoken by global client groups are a plus
Company
FIFA World Cup 2026™ - Canada, Mexico and the United States
The FIFA World Cup 26™ will be 23rd edition of the tournament - the first to feature 48 teams and three host countries: Canada, Mexico and the United States.