Mindful (Medallia) Callback Integration Consultant - Remote work jobs in United States
cer-icon
Apply on Employer Site
company-logo

Acclaim Systems · 1 day ago

Mindful (Medallia) Callback Integration Consultant - Remote work

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level

Acclaim Systems is seeking a Mindful (Medallia) Callback Integration Consultant for a remote work position. The role involves adding six additional languages to the Mindful SCB platform and implementing necessary changes on the IVR and VCC for agent availability.

ComputerInformation TechnologySoftware
check
Growth Opportunities

Responsibilities

Add six additional languages to the Mindful SCB platform
Includes all changes that need to be implemented on the IVR to include the prompt for a scheduled call back
Additional changes require PS changes on VCC for agent availability and separate skill for scheduled call back per language

Qualification

MindfulWeb SCBAPI integrationCantoneseMandarinVietnameseKoreanArmenianTagalog

Required

Mindful
Web SCB and API integration

Company

Acclaim Systems

twittertwitter
company-logo
Acclaim Systems is a computer software company offering staff augmentation services.
dateFounded in 1997
location
Feasterville Trevose, Pennsylvania, USA
people-size51-200 employees
web-link
http://acclaimsystems.com

Funding

Current Stage
Growth Stage

Recent News

The Hacker News
CISA Adds Acclaim USAHERDS Vulnerability to KEV Catalog Amid Active Exploitation
2024-12-25
Company data provided by crunchbase