Chase · 1 day ago
CIB Quality Associate I
2118 E Elliot Rd, Tempe, AZ, 85284, US
Full-time
Onsite
New Grad, Entry LevelJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients. As a Global Quality Risk/Control Analyst I, you will conduct quality control reviews, perform root cause analysis, and identify improvement opportunities to maintain high operational standards.
BankingFinancial Services
Responsibilities
Conduct comprehensive quality control reviews, ensuring adherence to COS Businesses and Controls and Quality Assurance standards
Perform root cause analysis on key issues, risks, and trends, making recommendations for addressing identified deficiencies or improvements to business processes
Identify potential challenges in the Quality Assurance (QA) testing process and initiate solutions, leveraging advanced problem-solving skills and strategic thinking
Be a critical subject matter expert in Quality Assurance (QA) testing process and quickly become versed in JP Morgan Chase’s policies in areas including Treasury, Merchant, Onboarding, Servicing, Sales, legal and brand risks, as well as keeping abreast of emerging trends within the industry
Qualification
Required
Analytical thinker with excellent interpersonal, written and verbal communication skills
Ability to identify common areas of risk and compliance vulnerability
Ability to conduct comprehensive quality control reviews and root cause analysis, with a focus on COS standards and procedure
Advanced proficiency in using computer systems and artificial intelligence tools for data analysis and problem-solving
Possess sound judgment and flexibility in changing courses and solving problems swiftly
Preferred
Familiarity with ACES, Webstats, IQC and SharePoint
Ability to apply strategic thinking for identifying process improvement opportunities and implementing solutions, with a growing understanding of regulatory guidelines
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
Founded in 2000
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
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