Keller Williams Realty, LLC · 1 day ago
Operations Director / MCA (Market Center Administrator)
Erie-Meadville Area
Contract
Onsite
Director/ExecutiveKeller Williams Realty, LLC is a new and growing office focused on leadership and agent success. They are seeking an Operations Director / MCA to manage the Market Center's financial, operational, and cultural aspects, ensuring efficiency and supporting top-performing agents.
CommercialFranchiseProperty ManagementReal EstateReal Estate BrokerageResidentialSalesTraining
Responsibilities
Serve as the Director of First Impressions and brand ambassador for KW Flagship Realty
Manage front office experience, agent support, and overall positive office environment
Oversee day-to-day Market Center operations to ensure efficiency and professionalism
Support leadership with meeting preparation, reporting, and accountability systems
Help maintain a strong, positive, and productive office culture
Full responsibility for bookkeeping and accounting systems
Manage A/R, A/P, commission processing, and associate billing
Maintain accurate financial records and reporting
Submit required reports to KWRI
Assist leadership in tracking profitability and growth metrics
Oversee agent onboarding and system setup
Support training events, classes, and internal communications
Assist with marketing and event coordination for office programs
Maintain systems that help agents stay productive and compliant
Ensure office technology, platforms, and tools function properly
Improve and refine operational systems for scalability
Maintain document management and internal communication systems
Qualification
Required
Strong accounting or bookkeeping experience (real estate brokerage experience is a major plus)
Highly organized with strong attention to detail
Confident communicator with professional presence
Able to manage multiple priorities in a fast-paced environment
Tech-savvy with Microsoft Office and cloud-based systems
Leadership mindset with the ability to be both firm and supportive
Preferred
Experience in real estate, operations, office management, or business administration preferred
Benefits
Performance Bonus Opportunities
Long-term career growth locally and within Keller Williams nationally and internationally
Company
Keller Williams Realty, LLC
Austin, Texas-based Keller Williams, the world’s largest real estate franchise by agent count, has more than 1,100 offices and 176,000 agents.
Founded in 1983
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Stone Point Capital
2025-03-03Private Equity
Leadership Team
D
Dana Hayes
Keller Williams Realty NWLA CEO/Team Leader
Mark Willis
Chief Executive Officer
Recent News
Business Wire
2026-02-07
2025-10-16
Seattle TechFlash
2025-09-04
Company data provided by crunchbase