Dream Live Prosper Communities · 1 day ago
Service Technician
Little Rock, AR
Full-time
Onsite
Mid LevelDream Live Prosper Communities is a rapidly growing company focused on creating thriving communities. The Service Technician plays a crucial role in maintaining resident comfort by managing maintenance requests and ensuring the safety and cleanliness of the building.
Real Estate
Hiring Manager
Kayla Woolfolk, NALP
Responsibilities
Provide exceptional service to residents, exceeding expectations and ensuring satisfaction
Address resident maintenance and service requests promptly and efficiently
Identify and resolve hazardous property conditions, ensuring the safety of residents and staff
Prepare vacant apartments for move-in within five days, including repairs and replacements as needed
Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs, with a focus on quality and efficiency
Maintain grounds and ensure cleanliness, enhancing the overall appearance of the property
Respond to emergency calls when on-call, providing timely assistance and support
Implement cost-saving initiatives and manage budgets effectively, maximizing resources and minimizing expenses
Respond to resident requests within 24 hours, demonstrating responsiveness and professionalism
Maintain a well-stocked maintenance shop without unnecessary spending, optimizing inventory management
Perform technician and groundskeeper duties as needed, supporting the team in achieving maintenance goals
Efficiently schedule vacancies for 5-day turns, coordinating with other team members to meet deadlines
Assign service requests for a 24-hour turnaround, prioritizing tasks based on urgency and importance
Qualification
Required
Experience in plumbing repair, with the ability to diagnose and resolve issues efficiently
Ability to complete apartment turnovers within a 5-day timeframe
Proficiency in electric repairs, including wiring, outlets, and fixtures
Strong plaster/drywall repair skills, ensuring seamless repairs and finishes
Experience in lock replacement, ensuring security and functionality
Familiarity with apartment unit turnovers in old and new buildings, understanding the unique challenges of each
Possession of a valid driver's license, clean driving record, and reliable vehicle for daily work assignments and on-call rotation
Must have own basic tools for the job
Excellent problem-solving and decision-making abilities, able to address issues efficiently and effectively
Practical communication skills for interactions with team members, vendors, and residents, ensuring clear and effective communication
Relevant certifications and licenses in HVAC systems are required
Ability to lift and carry up to 50 lbs regularly
Comfortable climbing ladders, stairs, and accessing rooftops/crawl spaces
Capable of standing, walking, bending, and kneeling for extended periods
Skilled in using tools and equipment for repairs and maintenance
Able to work indoors and outdoors in varying weather conditions
Good vision and hearing to safely perform job duties
Benefits
PTO
Health/dental/vision/life insurance
401(k) matching
Learning/educational incentives
Volunteer Time Off
Well-being programs
Company events
Self improvement/productivity tools
The incredible feeling of making a difference
Company
Dream Live Prosper Communities
At Dream Live Prosper Communities, we’re dedicated to creating communities where residents can truly thrive.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase