Premier Health Partners · 17 hours ago
EPIC - WILLOW Ambulatory - ANALYST (SENIOR)
United States
Full-time
Remote
Mid, Senior Level
4+ years expPremier Health Partners is a healthcare organization that utilizes the EPIC system as its electronic medical record. The Senior Epic Willow Ambulatory Analyst is responsible for analyzing complex workflows, configuring systems, and providing support for the Willow Ambulatory application, while also educating staff on EPIC functionality.
CommunitiesHealth CareHospitalMedicalPersonal Health
Responsibilities
Provides advanced-level programming and systems analysis support for a broad array of strategic/tactical projects as assigned
Participates in all areas of project life cycle, including project definition, project estimating, systems design, computer programming, systems implementation, maintenance, upgrades, and documentation. Particular emphasis is placed on the implementation of integrated hospital/corporate computer systems
Functionally provides technical guidance to entry- and intermediate-level programming staff
Acts as leader and coordinator of team assignments and goals
Has no administrative supervisory responsibility
Is free to interact within general guidelines in a broad scope of responsibility to recommend, design, develop, and implement information systems that meet departmental objectives within functional area of responsibility
Is required to draw upon his/her practical experience, and demonstrate development of extensive operational technical knowledge as well as advanced knowledge in developing business relationships and partnerships
Demonstrates the ability to integrate advanced technical skills with knowledge of the business to provide effective information systems solutions
Demonstrates the ability to handle all activities of developing an information system, from initial project review and scope definition to final systems implementation, with only minor supervision and direction
Will respond to the software malfunctions of assigned systems and provide support and assistance to operations and users to correct and avoid future recurrence of production application problems
Responsible for the processing and implementation of approved change requests within established service level agreements
Responds to assigned system incidents, providing support and assistance to all users to correct and avoid recurrence of problems
Works as a team member or leader on projects as well as provides estimates for complex work efforts. Dimensions of project assignments range from simple stand-alone applications to large projects
Provides back-up assistance to other team members and shares knowledge/education with fellow team members
Works independently with minimal supervision
Researches, learns and understands the Premier Health IT policies, procedures and practices, especially related to change management, incident handling and service level agreements
Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops
Manages competing prioritizes, delivers and meets organizational goals
Delivers solutions to complex business problems that are cost-effective and produce high levels of quality and customer satisfaction
Leads and mentors other programmer analysts in the development, implementation, and problem resolution of an application. This is accomplished through planning, scheduling, assigning, coordinating, and reviewing tasks performed by team members. May provide input to the yearly performance evaluation of staff
Evaluates software and hardware products and make recommendations for improving operations or processes
Typical work hours are M-F 8am-5pm and may vary based operational need. May also be required to participate in a 24 x 7 on-call support rotation to meet the critical clinical and business needs of the organization
Qualification
Required
Associates degree w/6+ years job experience & 3 years Epic experience or Bachelor's degree w/4+ years job experience & 2 years Epic experience
IT area of study or related area required. Related areas of study include Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine
Epic Willow Ambulatory certification required within 6 months of employment start date
Requires knowledge of the Microsoft Office Suite of applications
Good analytical and documentation skills
Demonstrated ability to technically contribute as a team member to strategic and tactical projects
Employee possesses knowledge and ability to accept independent responsibility to lead tactical projects of advanced complexity
Proven analytical and problem-solving skills
Proven organizational skills and ability to perform multiple tasks simultaneously
Proven effective interpersonal and communication skills when interacting with technical staff, management, customers, vendors, other employees, physicians, patients, and visitors
Proven verbal and written communication skills
Preferred
Project Management Certification
Pharmaceutical experience, such as pharmacy technician in a retail pharmacy setting
Company
Premier Health Partners
Premier Health Partners is a partner of Catholic Health Initiatives at their Good Samaritan facilities.
10001+ employees
H1B Sponsorship
Premier Health Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (1)
2024 (2)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Keith Bricking
chief clinical officer
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