Liberty Mutual Insurance · 12 hours ago
Senior Claims Resolution Specialist - Environmental
United States
Full-time
Remote
Senior Level
$75K/yr - $157K/yr
7+ years expLiberty Mutual is seeking a skilled, motivated, and solutions-driven Senior Claims Resolution Specialist to join their USRM Environmental Team. This role involves leading intricate General Liability and Homeowners Liability claims involving environmental exposure, requiring deep investigation, strategic negotiation, and high-level coverage analysis.
FinanceFinancial ServicesInsurance
Responsibilities
Own a portfolio of complex environmental liability claims from start to finish
Evaluate coverage, assess liability, and set reserves with a strategic, analytical mindset
Communicate with policyholders, experts, attorneys, remediation teams, and claimants to uncover the story behind each claim
Write clear, concise Coverage Position Letters and collaborate with internal legal teams
Drive litigation strategy, attend hearings and trials, and monitor legal expenses to ensure we are litigating with purpose
Negotiate settlements with attorneys, co-defendants, and other carriers — securing fair outcomes while identifying cost-sharing opportunities
Provide leadership-level insight through comprehensive reporting and thoughtful file management
Qualification
Required
Must have an expert knowledge of coverage, liability, and complex claims handling procedures
Must be able to effectively handle claims at the highest technical and complexity level
Must be knowledgeable of state and federal laws in the adjuster's jurisdiction
A full working knowledge of claims operations and procedures is required
Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills
The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience
Ability to obtain proper licensing as required
Preferred
Strong expertise in casualty claims, litigation, commercial general liability (environmental exposures preferred), and complex coverage analysis
Proven ability to draft high‑quality coverage letters (a writing sample may be requested)
A measured, analytical approach balanced with confident decision-making
Excellent communication skills and the ability to work collaboratively with a diverse range of stakeholders
Benefits
Up to a $2,500 sign‑on bonus after 90 days for external candidates with an active All-Lines Adjuster license in Florida or Texas
Robust training
Ongoing mentorship
Access to a supportive network of experts
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
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