Aon · 3 hours ago
Claims Specialist I
Aon is looking for a Claims Specialist I to join their industry-leading team. In this role, you will support the travel insurance claims process by managing documentation, setting up new claims, and providing operational support to the claims team and external partners.
ConsultingProfessional ServicesRisk Management
Responsibilities
Review information in the initiation system and set up new claims according to plan terms
Set and maintain adequate claim reserves
Process claim transactions and follow established procedures and service standards
Send and process claim forms, letters, checks, and related correspondence (mail and electronic)
Open, prep, and route daily mail and electronic communications
Scan and index claim-related documents into the AS400 IMS/21 system
Maintain organized files; archive and purge documents per department guidelines
Verify travel insurance coverage using various methods (systems, fax, email, manifest, phone)
Provide coverage confirmations to internal teams and external parties
Cultivate relationships with tour operators and cruise lines to obtain required claim information
Assist with loading and maintaining penalty spreadsheets
Provide support to Claims Examiners (e.g., follow up on outstanding medical records requests)
Assist with audits, reports, and special projects as assigned
Qualification
Required
Proficiency with claims system, data entry and Microsoft Office tools
1+ years working in a high-volume back-office production-driven environment
Ability to communicate clearly and effectively
Strong organizational and time management skills
Committed to superior customer servicing
Strong attention to detail and accuracy
Benefits
A 401(k) savings plan with employer contributions
An employee stock purchase plan
Consideration for long-term incentive awards at Aon’s discretion
Medical, dental and vision insurance
Various types of leaves of absence
Paid time off, including 12 paid holidays throughout the calendar year
15 days of paid vacation per year
Paid sick leave as provided under state and local paid sick leave laws
Short-term disability and optional long-term disability
Health savings account
Health care and dependent care reimbursement accounts
Employee and dependent life insurance and supplemental life and AD&D insurance
Optional personal insurance policies
Adoption assistance
Tuition assistance
Commuter benefits
An employee assistance program that includes free counseling sessions
Company
Aon
Aon is a global provider of risk management, insurance and reinsurance brokerage, human resources solutions, and outsourcing services.
H1B Sponsorship
Aon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (19)
2023 (13)
2022 (1)
2021 (21)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$1.94BKey Investors
Citibank NABerkshire Hathaway
2023-10-24Post Ipo Debt· $1B
2021-05-17Post Ipo Equity· $942.6M
1987-01-01IPO
Leadership Team
Recent News
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