Love & Company · 14 hours ago
Account Coordinator
Love & Company is a national leader in senior living marketing, research, branding, advertising, and sales management. The Account Coordinator is the backbone of the client services team, responsible for keeping projects organized and communication flowing smoothly between clients and internal teams while supporting multiple accounts in a fast-paced agency environment.
AdvertisingMarketing
Responsibilities
Support Account Managers and Account Strategy Directors in managing day-to-day client activities
Coordinate internal project workflows, timelines, and deliverables with project management across creative, digital, and media teams
Ensure timely development and distribution of creative briefs (coordinating with AM and PM)
Maintain client status charts
Run internal client huddles, sharing client status charts
Participate in internal team meetings, take meeting notes, and manage follow-up
Track project status, deadlines, and approvals to ensure work stays on schedule and within scope
Manage routine client communications and respond to requests in a timely, professional manner. Engage AM/ASD as appropriate
Document client communications as appropriate in a Project Management platform (currently WMJ)
Assist with trafficking creative assets, including managing routine internal and client workflow of asset while maintaining accurate project documentation
Proofread materials for accuracy, consistency, and alignment with client input
Responsible for processing returned mail for client direct mailings per agency procedure and maintaining up-to-date client mail lists
Ensures all final creative elements are uploaded to the appropriate folder
Support additional initiatives that provide learning and growth opportunities
Qualification
Required
Bachelor's degree in advertising, marketing, communications, or a related field (or equivalent experience)
0–2 years of experience in an agency, marketing, or client-service environment (internships count)
Strong organizational skills and exceptional attention to detail
Ability to manage multiple projects and priorities in a deadline-driven environment
Clear, professional written and verbal communication skills
A collaborative, positive attitude and eagerness to learn
Proficiency with Microsoft Office
Preferred
Familiarity with project management tools (e.g., Asana, Monday.com, Workamajig, or similar) is a plus
Benefits
Hands-on experience working with real clients and real budgets
Exposure to integrated marketing campaigns across digital, print, and media
Mentorship from experienced account, creative, and strategy professionals
A strong foundation for growth into Account Management, Account Planning, and Client Service roles
Knowledge of the senior living industry