Williams, Rush & Associates LLC · 2 days ago
Collection Agent
Dallas, TX
Full-time
Onsite
Mid Level
$16/hr - $20/hr
3+ years expWilliams, Rush & Associates LLC is seeking an experienced 3rd Party Collection Specialist to join their team. The role involves negotiating and collecting payments from customers, managing calls to recover outstanding balances, and ensuring compliance with relevant regulations.
Collection AgencyDebt Collections
Responsibilities
Manage outbound and inbound calls to recover outstanding balances
Utilize skip-tracing tools and techniques to locate customers
Negotiate and set up payment arrangements with consumers and businesses
Maintain accurate and up-to-date account documentation
Provide excellent customer service with professionalism and empathy
Ensure compliance with FDCPA and internal policies
Qualification
Required
Minimum 3 years of experience in third-party collections
Proven negotiation and sales skills
Strong communication and interpersonal abilities
High energy, friendly demeanor, and a professional appearance
Self-motivated with the ability to work independently and as part of a team
Detail-oriented with excellent time management and organizational skills
Proficient with Microsoft Office and collection software platforms
Preferred
Bilingual in Spanish (preferred but not required)
Benefits
Life Insurance
Monthly Performance Bonus
IRA with company match
Competitive base salary + industry-leading commission structure
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Company
Williams, Rush & Associates LLC
Williams, Rush & Associates LLC is a financial services company based out of Dallas, TX.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase