Customer Service Advisor jobs in United States
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TEKsystems · 11 hours ago

Customer Service Advisor

positionHopkins, MN
timeFull-time
remoteOnsite
seniorityEntry Level
money$21.63/hr - $21.63/hr
date2+ years exp

TEKsystems is actively hiring for customer service advisors for a client in Eden Prairie. This role involves supporting a new insurance client by handling 40-60 phone calls a day to assist insurance members with verifying their coverage and understanding their benefits.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Supporting their new insurance client
Taking about 40-60 phone calls a day
Verify their insurance
Understand what benefits they have now that they do not have their previous coverage
Verify network
Find a clinic

Qualification

Customer service experienceContact center experienceHealthcare environment experienceHigh school diploma/GED

Required

High school diploma / GED required (Verified as part of compliance)
2+ years of customer service experience (If coming from a retail environment I'd like to see a progression in the role)
Or
2+ years of contact center experience preferable in a healthcare environment

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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Glassdoor3.9
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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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