NEOGOV · 1 day ago
ServiceNow System Administrator*
San Bernardino, CA
Full-time
Hybrid
Mid Level
$94K/yr - $130K/yr
3+ years expNEOGOV is seeking a ServiceNow System Administrator to join their Innovation and Technology Department. This role involves coordinating the implementation of systems and applications using the ServiceNow platform, enforcing governance, and modernizing workflows to enhance operational efficiency.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Writing code to create custom applications or leveraging low code/no-code solutions
Automating workflows for various processes (e.g., incident and change management, service requests)
Configuring user controls and permissions; conducting testing and validation; deploying configurations and customizations within the ServiceNow platform
Monitoring system performance; and providing trainings and instructional materials for end-users in order to ensure systems and applications meet the service needs and organizational objectives of the department
Managing ServiceNow platform releases, upgrades, and cross-agency initiatives that support modernization goals
Communicating ServiceNow platform priorities, opportunities, and outcomes to leadership and stakeholder
Qualification
Required
Three (3) years of work experience, within the past five (5) years, performing systems administration at the enterprise level
Experience must include two (2) of the following: Administration and maintenance of ServiceNow releases and upgrade cycles
Experience must include two (2) of the following: Administration and maintenance of ServiceNow implementation and configuration
Experience must include two (2) of the following: Administration and maintenance of ServiceNow migration and integration
Experience must include two (2) of the following: Administration and maintenance of ServiceNow modules
Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field
A list of coursework must be submitted with the application
Preferred
Experience configuring and installing server, storage and network equipment
Ability to analyze complex server, storage, and network systems to troubleshoot problems and make improvements
Work well in a collaborative team environment
Be able to work on multiple projects and assignments at the same time in an organized manner
Benefits
Health, dental, vision, and life insurance
Variety of other voluntary benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase