TEKsystems · 3 hours ago
Technical Support Representative Team Lead
Austin, TX
Contract
Onsite
Mid, Senior Level
$28.85/hr - $31.25/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Team Lead for their Technical Support Representatives. The role involves managing a team to resolve technical issues through various communication methods and ensuring the achievement of departmental and company goals.
Information Technology
Responsibilities
Lead, support and manage an assigned team to successfully achieve departmental and company goals
Delegate tasks smartly
Perform some technical tasks themselves
Utilize multiple computers and databases to record the results of interactions
Qualification
Required
Ability to resolve technical issues in a variety of methods, such as inbound phone calls, emails, alarms and chat
Ability to lead, support and manage an assigned team to successfully achieve departmental and company goals
Ability to delegate tasks smartly
Ability to perform some technical tasks themselves
Responsible candidate who will leave no stone unturned to help the organization improve
Utilize multiple computers and databases to record the results of interactions
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase