Service Desk Analyst jobs in United States
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TEKsystems · 18 hours ago

Service Desk Analyst

positionOshkosh, WI
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $20/hr

TEKsystems is a leading provider of business and technology services, seeking a Service Desk Technician to join their Help Desk team. The role involves providing first-level technical support for end users and troubleshooting various hardware and software issues using the ServiceNow ticketing system.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Provides first-level technical support for end users via phone, email, and chat
Troubleshooting hardware, software, and account-related issues using the ServiceNow ticketing system

Qualification

Help Desk / Service Desk SupportTroubleshooting & Technical SupportActive DirectoryOffice 365 / M365Windows 10/11Customer ServicePhone SupportTicketing Systems (ServiceNow)

Required

Help Desk / Service Desk Support
Customer Service
Troubleshooting & Technical Support
Active Directory
Office 365 / M365
Windows 10/11
Phone Support & Ticketing Systems

Preferred

ServiceNow (ticketing) preferred

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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Glassdoor3.9
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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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