RAYUS Radiology · 1 day ago
Scheduling Specialist
Alexandria, MN
Full-time
Onsite
Entry Level
$18/hr - $22.31/hr
1+ years expRAYUS Radiology is looking for a Scheduling Specialist to join their team, aiming to innovate in the field of radiology. The role involves managing patient scheduling, answering calls, and ensuring accurate data entry while maintaining positive interactions with patients and referring offices.
Hospital & Health Care
Responsibilities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Other Tasks and Projects as Assigned
Qualification
Required
High school diploma, or equivalent
Microsoft Office Suite experience
Proficient with using computer systems and typing
Able to handle multi-level phone system with a high volume of calls at one time
Preferred
One (1) year customer service experience
Medical terminology and previous clinical business office experience
Bilingual
Benefits
Medical, dental and vision insurance
401k with company match
Life and disability insurance
Tuition reimbursement
Adoption assistance
Pet insurance
PTO and holiday pay
Company
RAYUS Radiology
As a leading national subspecialty provider for advanced diagnostic and interventional radiology services, RAYUS Radiology is challenging the status quo by shining the light on radiology and making it a critical first step in diagnosis and proper treatment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kim Tzoumakas
Chief Executive Officer
Ryan Raschke
Chief Financial Officer
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