American Express · 2 days ago
Senior Manager-Digital Product Management - Enterprise Architecture
American Express is a company with a rich history of innovation and a commitment to supporting its customers and employees. The Senior Manager-Digital Product Management role focuses on leading the strategy and roadmap for open banking platform capabilities while ensuring compliance and collaboration across various teams.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Define the long-term vision and roadmap for open banking platform capabilities
Prioritize foundational platform services (e.g., consent management, data normalization, authentication, monitoring)
Balance short-term business demands with long-term platform scalability and reusability
Align platform strategy with enterprise architecture and broader data and payments strategies
Embed compliance, privacy, and security controls directly into platform design
Partner with Legal, Risk, Compliance, Privacy, and Security teams to ensure regulatory readiness
Support audits, regulatory reviews, and risk assessments with clear product artifacts
Own the full lifecycle of open banking APIs and shared platform services
Define API contracts, versioning strategies, documentation standards, and SLAs
Drive consistency across internal and external API consumers
Partner closely with Engineering, Architecture, Infrastructure, and Data teams
Translate platform needs into epics, features, and technical requirements
Manage dependencies across multiple teams and portfolios
Drive backlog prioritization with a platform-first mindset
Define and track platform KPIs such as API availability, latency, error rates, data freshness, and adoption
Monitor consent success rates, data quality, and partner performance
Use metrics to drive continuous platform improvements and investment decisions
Partner with operations and SRE teams to ensure platform resilience
Qualification
Required
2-5 years' experience in Product Management, strategy, API engineering, or industry data movement
Strong understanding of enterprise platforms, API ecosystems, integration architectures, and operating model transformation
Experience shaping cross-functional frameworks across Product, Engineering, Operations, and Business units
Exceptional executive storytelling capability, with a proven ability to translate complex strategies into clear, compelling narratives for senior leadership
Preferred
Experience in industry data sets or standards for B2B information (ANSI X12, FDX, etc.)
Background in large-scale modernization, persistent capacity models, platform rationalization, or M&A integration a strong plus
Familiarity with API productization, domain-driven design, merchant and/or B2B partner integration needs, and capability-driven governance models a strong plus
Experience scaling APIs and creating monetary value from B2B services
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
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2026-02-07
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2026-02-07
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