Customer Operations and Logistics Specialist jobs in United States
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Remx · 3 days ago

Customer Operations and Logistics Specialist

positionFort Worth, TX, US
timeFull-time
remoteOnsite
seniorityMid Level
money$60K/yr - $60K/yr
date3+ years exp

Remx is seeking a Customer Operations & Logistics Specialist to join their global team. In this role, you will manage sales orders, handle customer inquiries, and work with logistics partners to ensure a top-notch customer experience.

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Responsibilities

Manage sales orders in an ERP system
Handle licenses, returns, replacements, and exchanges
Review freight and customs invoices
Work with third-party logistics partners (warehouse & shipping)
Respond to customer and internal inquiries via phone/email
Maintain ticketing systems and documentation
Help build, improve, and streamline processes
Deliver a top-notch customer experience

Qualification

Customer service experienceOperations experienceSupply chain experienceGlobal team collaborationPrioritization skillsStartup environment adaptabilityProblem-solvingIndependent work

Required

3+ years in customer service, operations, or supply chain
Experience working with global teams or time zones
Comfortable working independently and juggling priorities
Strong problem-solver with a “let's figure it out” mindset
Thrives in startup or scaling environments

Benefits

Includes a 2-week onboarding trip to Finland

Company

Remx

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Remx is a platform for designing, selling, and collecting 3D digital wearables.
dateFounded in 2022
location
Ottawa, Ontario, CAN
people-size11-50 employees
web-link
https://remx.xyz

Funding

Current Stage
Early Stage
Total Funding
$0.1M
2022-06-28Seed· $0.1M

Leadership Team

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Nazim Ahmed
Co-Founder & CEO
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Company data provided by crunchbase